Variable products not showing

  • Resolved Vincent

    (@antareswebdesign)


    9 years, 12 months ago

    Hi,

    On my webshop with Generatepress and woocommerce, I’m trying to show the drop down menus where customers can select what color / type of product they want to order. At the moment, the product shows up on the page but the drop down menus do not show. I’ve set up the product variations, priced these different variations and everything is set up as it should be as far as i can see. When I install a different theme, like storefront, to test if this is a theme issue, it still doesn’t show up. On various threads on this topic I’ve found some solutions that might have worked for others but I can’t get my site to work.
    Here’s a link to a product which is set up with different variations:

    https://bit.ly/1CJvY7X

    Eventhough I understand that the problem is not Theme related, some help to point me in the right direction would be greatly appreciated. I’ve been working on this for the entire day now and I’m stuck….

    Thank you in advance!
    Best regards,
    Vincent

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Vincent

    (@antareswebdesign)

    By the way, if you click the link https://bit.ly/1CJvY7X , and then the ‘extra information’ button, you can see the three different variations that should appear as drop down menus next to the product image.

    Theme Author Tom

    (@edge22)

    Hmm, I don’t have a huge amount of experience with WooCommerce. Have you tried asking on their forum at all?

    Let me know ??

    Thread Starter Vincent

    (@antareswebdesign)

    Hi Tom,

    I haven’t posted this on their support because on the woocommerce support, there are a lot of posts dealing with this issue and none of the solutions posted there work for me (eventhough they do work for the people who posted them). Some solutions talk about using firebug and other developer tools to see where the issue is. I’ve tried this but I just don’t have the experience to succesfully use such tools.
    I will post it on their support as well. I was hoping that it could be a quick fix and that using the developer tools would fairly easily (if one knows how to use it) show the issue. One fault that does occur and which I’ve tried to fix, is something to do with a Jquery issue. For this issue there is a WooCommerce jQuery Cookie Fix plugin, which I’ve installed but no luck there….
    Right now, not all products are set up with variations, the one that is shown with the link posted above is though.

    Theme Author Tom

    (@edge22)

    Have you taken a thorough look through this page yet?: https://docs.woothemes.com/document/variable-product/

    They also have quite a few videos showing how to set up variable products.

    I’m not seeing anything off using Firebug.

    Theme Author Tom

    (@edge22)

    Any updates on this? ??

    Thread Starter Vincent

    (@antareswebdesign)

    Hi Tom,

    Sorry to have left this topic open and not updating you.
    In the end, it turned out that I hadn’t configured Woocommerce correctly.
    It was a very simple solution, just check the boxes correctly and it worked.
    So all the variations were added and showed up on the product but I just hadn’t enabled a simple checkbox so people could actualy select those.

    Thank you very much for your help checking with Firebug and apologies for my late reaction and negligence.

    Best regards,
    Vincent

    Theme Author Tom

    (@edge22)

    No worries! Glad you got it sorted out ??

Viewing 7 replies - 1 through 7 (of 7 total)
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