Variable Products description empty

  • Resolved getimo

    (@getimo)


    7 years, 1 month ago

    Hi,

    my feed looks like this https://pasteboard.co/H5Ed0w0.jpg

    Beside the fact that strip_shortcodes doesn’t work I need the product description. It would be the same for all variants. What am I missing?

    Thanks in advance for any help!

    Kind regards
    Thomas

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ohidul Islam

    (@wahid0003)

    Hi,

    Update the plugin to its latest version.

    Thread Starter getimo

    (@getimo)

    Hello,

    thank you for your response. I have the latest version (2.2.1 2018-01-28) but that doesn’t change anything – neither the variable product descriptions nor the strip of the tags.

    Is there anything I’m missing?

    Kind regards,
    Thomas

    Thread Starter getimo

    (@getimo)

    Ok, after manually downloading from my account it didn’t change. Now I got a message to update within the dashboard. Again I updated and tested the regenerated CSV files. Unfortumately that didn’t help too. The only thing that happend is that the strip_tags doesn’t work anymore too.

    Then instantly I again got a update notification. Always for the same version. I think there must be a problem with the update service. And I only can see version 2.2.1.

    Plugin Author Ohidul Islam

    (@wahid0003)

    Hi,

    Made some changes to the latest version 2.2.3. Now update and check. Please don’t ask premium plugin related question here. You can contact our support team from here: webappick.com/support

    Thread Starter getimo

    (@getimo)

    I already submitted to “tickets” through your contact form but never received a response!

    Will try the update.

    Thread Starter getimo

    (@getimo)

    Since I can’t reach out to your support (don’t recieve answers) I have to write here.

    The update solved two issues for me:

    – shortcodes are being stripped correctly
    – variable product titles are working now

    BUT: html tags are not being stripped.

    I regenerated the file and tryed saving it again. Both did not help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Variable Products description empty’ is closed to new replies.