Variable Product – Out of Stock

  • Resolved graphiclux

    (@graphiclux)


    4 years, 1 month ago

    Most of our products are variable products. Each one has stock inventory set. If the inventory is more than 0 they still show up as Temporary Out of Stock when it syncs to FB. I have reset the metadata and deleted from FB and resaved to see if that would help. It did not.

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  • Hi @graphiclux,

    I suspect a “0” value is being passed on as your inventory. We’ve seen a few cases like this caused by a theme/plugin conflict.

    Could you please temporarily switch to the storefront theme and deactivate all plugins except for WooCommerce as well as the Facebook for WooCommerce extension. Then sync your products to Facebook by navigating to Marketing > Facebook > Product sync > Sync products and let me know if the issue persists?

    We await your response to better assist you.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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