Variable Product Not Syncing

Hi there @viviancastelino,

For some reason the stock quantities on selected products with variations are not syncing.

I’m sorry to hear that you’re having issues with Square!

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Also, can you please check if SKUs are added to these variations?

If you enable Square sync in WooCommerce > Settings > Square and initiate another sync, do you see these variations in WooCommerce > Status > Logs > choose square logs for a date when you initiated the sync.

Cheers!

I have same issue.. I am getting this error message, “xxx has multiple variation attributes and cannot be synced with Square”.
Could you please help me fix this error?

Hi there @kreavers,

I have same issue.. I am getting this error message, “xxx has multiple variation attributes and cannot be synced with Square”.
Could you please help me fix this error?

Only products with one WooCommerce attribute can be synced to Square, this is a limitation that comes from Square.

Please use a workaround described here: https://docs.woocommerce.com/document/woocommerce-square/#q-why-cant-i-sync-products-with-multiple-attributes

Cheers!

Does more than one attribute work with WooSquare Pro plugIn? I saw it in the article.

Hi @kreavers,

Please reach out to WooSquare Pro plugin developers to address this question, we haven’t developed it ??

Enjoy your weekend!

Hi there @viviancastelino,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.