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Resolved manuelandrebatista
(@manuelandrebatista)

7 years, 2 months ago

Hello.
Variable products don’t update preview images. When adding variation to a product (woocommerce)- i also added different image to each variation. But it does not work when choose another product.

Thanks.

The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 21 total)

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Theme Author oceanwp
(@oceanwp)

7 years, 2 months ago

Hello, can you show me the page where you have this problem? Because there is no custom code for the images in the single products, you can see if you select Black, that the image change: https://store.oceanwp.org/product/slim-credit/

Thread Starter manuelandrebatista
(@manuelandrebatista)

7 years, 2 months ago

The page is:
https://www.jaydanne.com/product/hair-donut-headband/
and:
https://www.jaydanne.com/product/slim-credit/

Thanks

Theme Author oceanwp
(@oceanwp)

7 years, 2 months ago

I can’t access the links, it say 403 Forbidden

Thread Starter manuelandrebatista
(@manuelandrebatista)

7 years, 2 months ago

Sorry about that. Please try again now.

The pages is:
https://www.jaydanne.com/product/hair-donut-headband/
and:
https://www.jaydanne.com/product/slim-credit/

Thanks

Theme Author oceanwp
(@oceanwp)

7 years, 2 months ago

Have you disabled all your plugins except WooCommerce? Because I see a JS error in your console.

Thread Starter manuelandrebatista
(@manuelandrebatista)

7 years, 2 months ago

You so right!
I have a plugin is “Better WordPress Minify” and i disable and… the images work fine ??

Thank you.

Thread Starter manuelandrebatista
(@manuelandrebatista)

7 years, 2 months ago

and yes… love this theme

Theme Author oceanwp
(@oceanwp)

7 years, 2 months ago

You are most welcome ??

Thread Starter manuelandrebatista
(@manuelandrebatista)

7 years, 2 months ago

I dont know what happened but i had the same problem again. I even uninstall the “Better WordPress Minify” but the problem continued.
Can you help me again?
Thank you.

Theme Author oceanwp
(@oceanwp)

7 years, 2 months ago

Hi, maybe you need to clear something related to this plugin? Re-activate it, clear the minification and check if the plugin left folders in your wp-content folder, if yes, delete them.

Thread Starter manuelandrebatista
(@manuelandrebatista)

7 years, 2 months ago

I dont understand.
I did as you told me but the problem continued. Then i installed wordpress from scratch, installed the theme and it worked well.
I did not install any other plugin that the theme recommends. One day it works fine, the other day it does not working. Can you help me?
Thank you.

Thread Starter manuelandrebatista
(@manuelandrebatista)

7 years, 2 months ago

this is the link:
https://www.jaydanne.com/product/slim-credit/

Theme Author oceanwp
(@oceanwp)

7 years, 2 months ago

Hello, you have this error in your console:

Uncaught Error: Please call Stripe() with your publishable key. You used an empty string.

It doesn’t come from OceanWP, have you tried to disable your plugin? Or maybe it is something wrong in a configuration.

Thread Starter manuelandrebatista
(@manuelandrebatista)

7 years, 2 months ago

You right! I disable the plugin “WooCommerce Stripe Gateway” and work.

But I have an online store and i need this plugin. Do you know a way to solve this problem?
Thank you.

Theme Author oceanwp
(@oceanwp)

7 years, 1 month ago

Hi, you will need to see this with the plugin author, he will fix the issue.

Viewing 15 replies - 1 through 15 (of 21 total)

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