Variable product gives false message “Please choose product options

  • Resolved calinl

    (@calinl)


    4 years, 3 months ago

    Variable product gives false message “Please choose product options

    Variable products give the error message “Please choose product options…” when clicking add to cart, despite all options having been selected by the user. This problem makes the whole shop useless. Please help!
    Calin

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    It looks like something is conflicting with WooCommerce here. To test, first, you’ll want to change the theme on your site to Storefront, then test. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you. If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one to see where the issue is coming from. If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    Let us know how this goes!

    Ross

    Thread Starter calinl

    (@calinl)

    Thankyou Ross
    It was a plugin messing things up..
    Cheers,
    Calin

Viewing 2 replies - 1 through 2 (of 2 total)
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