Variable Product Dropdown Menu Bug

  • Resolved widefoot

    (@widefoot)


    3 years, 1 month ago

    The variable product dropdown menu is opening out of sight, way further down on the page when clicked. This is happening on all of our variable product pages. 

    
### WordPress Environment ###

WordPress address (URL): https://widefoot.com
Site address (URL): https://widefoot.com
WC Version: 5.8.0
REST API Version: ? 5.8.0
WC Blocks Version: ? 5.9.1
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.7.2
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.24
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 10.3.27-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.8.0
WC Database Prefix: wp_
Total Database Size: 182.31MB
Database Data Size: 140.85MB
Database Index Size: 41.46MB
wp_woocommerce_sessions: Data: 0.13MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.82MB + Index: 0.44MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 6.80MB + Index: 4.26MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
quickbooks_config: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
quickbooks_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
quickbooks_oauth: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
quickbooks_queue: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
quickbooks_recur: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
quickbooks_ticket: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
quickbooks_user: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.11MB + Index: 0.06MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.08MB + Index: 0.07MB + Engine MyISAM
wp_commentmeta: Data: 0.45MB + Index: 0.41MB + Engine InnoDB
wp_comments: Data: 10.52MB + Index: 9.09MB + Engine InnoDB
wp_ee_products_sync_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ee_product_sync_call: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ee_product_sync_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ewwwio_images: Data: 2.72MB + Index: 0.35MB + Engine MyISAM
wp_ewwwio_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_img_optm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_litespeed_optimizer: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_customers: Data: 3.24MB + Index: 0.05MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_customers_pairs: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_data_pairs: Data: 0.22MB + Index: 0.05MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_items: Data: 0.29MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_list_account: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_list_class: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_list_customertype: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_list_inventorysite: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_list_paymentmethod: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_list_salesrep: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_list_salestaxcode: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_list_shipmethod: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_list_template: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_list_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_log: Data: 0.06MB + Index: 0.01MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_map_paymentmethod: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_map_promo_code: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_map_shipping_product: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_map_tax: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_map_wq_cf: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_product_pairs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_variation_pairs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_desk_qbd_vendors: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 4.45MB + Index: 0.17MB + Engine InnoDB
wp_postmeta: Data: 63.56MB + Index: 21.06MB + Engine InnoDB
wp_posts: Data: 39.52MB + Index: 1.13MB + Engine InnoDB
wp_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_css: Data: 0.09MB + Index: 0.01MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sbi_instagram_feeds_posts: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_sbi_instagram_feed_locator: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sbi_instagram_posts: Data: 0.22MB + Index: 0.00MB + Engine MyISAM
wp_smconnector_failed_login: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_smconnector_session_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sml: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
wp_users: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_uspswebservice_shipments: Data: 2.19MB + Index: 0.05MB + Engine MyISAM
wp_uspswebservice_tracking: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.28MB + Index: 0.18MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.60MB + Index: 0.44MB + Engine MyISAM
wp_wc_order_stats: Data: 0.30MB + Index: 0.18MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_bundled_itemmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_bundled_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza_category_maps: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza_circles: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza_datasets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza_maps: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza_maps_has_custom_fields_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza_markers_has_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_markers_has_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza_nominatim_geocode_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polygon: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza_polylines: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza_rectangles: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.01MB + Engine MyISAM

### Post Type Counts ###

amn_mi-lite: 3
attachment: 472
custom_css: 3
custom-css-js: 6
jetpack_migration: 2
nav_menu_item: 44
oembed_cache: 1
page: 24
product: 39
product_variation: 146
revision: 1506
safecss: 1
shop_coupon: 465
shop_order: 6010
shop_order_refund: 168

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (28) ###

Autoptimize: by Frank Goossens (futtta) – 2.9.2
Comet Cache Pro: by WebSharks
Inc. – 170220

Simple Custom CSS and JS: by SilkyPress.com – 3.37
Customer Reviews for WooCommerce: by CusRev – 4.26
Google Analytics and Google Shopping plugin for WooCommerce: by Tatvic – 4.3.5
EWWW Image Optimizer: by Exactly WWW – 6.3.0
Google XML Sitemaps: by Auctollo – 4.1.1
Smash Balloon Instagram Feed: by Smash Balloon – 2.9.4
Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 2.1.15
LoginPress - Customizing the WordPress Login: by WPBrigade – 1.5.7
My Custom Functions: by Space X-Chimp – 4.51
WooCommerce Sync for QuickBooks Desktop - by MyWorks Software: by MyWorks Software – 1.4.12
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Slider Revolution: by ThemePunch – 5.4.8.1
InXpress Shipping Extension: by InXpress – 3.2.3
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.15
WooCommerce PayPal Pro (Classic and PayFlow Editions) Gateway: by WooCommerce – 4.5.1
WooCommerce FedEx Shipping: by WooCommerce – 3.4.39
WooCommerce - ShipStation Integration: by WooCommerce – 4.1.46
WooCommerce US Postal Service Webservice Method: by Jamez Picard – 1.4.8
WooCommerce Wholesale Order Form: by Rymera Web Co – 1.21
WooCommerce Wholesale Prices Premium: by Rymera Web Co – 1.27
WooCommerce Wholesale Prices: by Rymera Web Co – 1.16
WooCommerce: by Automattic – 5.8.0
WP Google Maps - Pro Add-on: by WP Google Maps – 8.1.15
WP Google Maps: by WP Google Maps – 8.1.17
WP Mail SMTP: by WPForms – 3.1.0
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9

### Inactive Plugins (3) ###

Schema - All In One Schema Rich Snippets: by Brainstorm Force – 1.6.4
WooCommerce Shipping & Tax: by WooCommerce – 1.25.19
WooCommerce Show Variations: by Codeincept – 1.0.6

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #63 - /shop/
Cart: #64 - /cart/
Checkout: #65 - /checkout/
My account: #66 - /my-account/
Terms and conditions: #358 - /shipping-and-returns/

### Theme ###

Name: Virtue – Premium Child
Version: 1.0.0
Author URL: https://www.kadencethemes.com/
Child Theme: ?
Parent Theme Name: Virtue - Premium
Parent Theme Version: 4.10.2
Parent Theme Author URL: https://www.kadencewp.com/
WooCommerce Support: ?

### Templates ###

Overrides: virtue_premium/woocommerce/archive-product.php
virtue_premium/woocommerce/content-product.php
virtue_premium/woocommerce/content-single-product.php
virtue_premium_child/woocommerce/emails/admin-new-order.php
virtue_premium/woocommerce/loop/loop-end.php
virtue_premium/woocommerce/loop/loop-start.php
virtue_premium/woocommerce/loop/rating.php
virtue_premium/woocommerce/loop/sale-flash.php
virtue_premium/product-searchform.php
virtue_premium_child/woocommerce/single-product/add-to-cart/external.php
virtue_premium_child/woocommerce/single-product/add-to-cart/grouped.php
virtue_premium_child/woocommerce/single-product/add-to-cart/simple.php
virtue_premium_child/woocommerce/single-product/add-to-cart/variable.php
virtue_premium_child/woocommerce/single-product/product-image.php version 3.1.0 is out of date. The core version is 3.5.1
virtue_premium_child/woocommerce/single-product/product-thumbnails.php
virtue_premium_child/woocommerce/single-product/related.php
virtue_premium_child/woocommerce/single-product/sale-flash.php
virtue_premium_child/woocommerce/single-product/title.php
virtue_premium_child/woocommerce/single-product/up-sells.php
virtue_premium/woocommerce/single-product.php
virtue_premium/woocommerce/content-product_cat.php
virtue_premium/woocommerce/taxonomy-product_cat.php
virtue_premium/woocommerce/taxonomy-product_tag.php

Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Complete: 489
Oldest: 2021-10-11 16:35:11 +0000
Newest: 2021-10-26 01:30:43 +0000

Pending: 2
Oldest: 2021-10-26 01:42:36 +0000
Newest: 2021-10-27 05:51:58 +0000

### Status report information ###

Generated at: 2021-10-25 19:42:31 -06:00

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Do you mean the finish? Choose an option? And from there you choose polished or black?
    If that’s the case it looks fine to me. If you want it to appear higher shorten the text lines. For eg if you go to one of your t-shirts you have less text and the select variable appears higher on the page
    https://widefoot.com/product/bikepacking-vagabond-ls/

    Thread Starter widefoot

    (@widefoot)

    Correct, where you choose the finish on this page. I see the menu jump down about half the length of the page, out of sight. This is occurring on Firefox, Chrome, and Edge on desktop for all of our variable products. On mobile the menu seems to be working fine.

    I have tested deactivating all plugins to no avail.

    Thank you.

    Mirko P.

    (@rainfallnixfig)

    Hi @widefoot!

    Thanks for sharing the product page where I’ve been able to verify this strange behavior. You may want to report what is happening and bring it to the attention of the theme developers, as that’s where it’s coming from.

    It appears you’re using the Virtue Premium WordPress Theme from Kadence WP – you can submit a support request here: https://www.kadencewp.com/contact-us/.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Variable Product Dropdown Menu Bug’ is closed to new replies.