Variable product BUG

  • Resolved elinasns

    (@elinaasns)


    7 years, 10 months ago

    My site have 3 languages. Variable products variations wont duplicate complietley. Main language is fine, second one I translate from this plugin – variations are copied but default value are not set. Third language don’t have any variations copied at all. Help me

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello,
    The issue that you are describing should not happen with the latest versions of WooCommerce Multilingual and WPML.
    Did you have updated your plugins to the current versions?
    If not – please backup your site and then update and test again.
    I just tested a similar scenario on my local machine with all of the latest versions and I was unable to reproduce it.
    Maybe you have some specific configuration that you have forgot to mention?
    Did you have any warnings in WooCommerce > WooCommerce Multilingual > Status?

    Thread Starter elinasns

    (@elinaasns)

    I added images so you can see yourself.
    https://we.tl/o38IOQ2l6J
    I have all updates, all settings seam fine. What else could be wrong?

    Yes, everything seems to be in order at first glance.
    Did you use the native translation interface to duplicate the contents of the product or the translation management dashboard?
    If you have used the native interface, then you have maybe used to create a duplicate of the duplicate – which is wrong and may lead to issues – e.g. – you have one original in English, you duplicate to German, and then from the German page you duplicate to third language.

    I have no other ideas at this time and this issue would require more in-depth debugging because it might be related to other plugins or the theme that you use, so I invite you to open a new ticket in our forum at wpml.org in order for us to be able to be of better help for you and in order to diagnose if this is a compatibility issue, issue with some settings or a bug that manifests itself in certain setups.

    Thread Starter elinasns

    (@elinaasns)

    If WooCommerce Multilingual is activated, there is no way to translate WPML default way(switch languages on product edit page). With WooCommerce Multilingual plugin I have to go to Woocommerce->WooCommerce Multilingual->Products Tab to translate product and there the Original product language is already set. Here is the image https://we.tl/KdTtMe12uw .
    Theme is fine because I changed it to different and the problem was still there.

    Okay, I understand.
    At this time, I would like to suggest you to open a new ticket in our forum at wpml.org so that we investigate the case more in-depth on your server, because this forum here is limited and we cannot exchange any private details.

    Closing ticket because of no activity.

Viewing 6 replies - 1 through 6 (of 6 total)
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