• Resolved jetestetout

    (@jetestetout)


    Hi,
    I am trying to convert single products to a variable product.
    Setup is ok, but there is an extra “add to cart” button that is added on product page. I’ve never seen this bug before.
    Any idea where the issue could be ? (theme, other plugin etc.. ?)
    screen shot

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello there,
    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter jetestetout

    (@jetestetout)

    Hi Nicola,
    Thanks for the quick feedback,
    Indeed, as suspected the issue is linked with “Custom Add to Cart Button Label and Link” plugin from https://woo.hirewebxperts.com/
    I have contacted the developer.
    We should avoid this plug-in until this problem is solved.

    Plugin Support mouli a11n

    (@mouli)

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.

Viewing 3 replies - 1 through 3 (of 3 total)
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