variable image not changing

  • Resolved chrisology

    (@chrisology)


    3 years, 12 months ago

    Hello, my product variation images are not switching when an option is selected. Any way I can force it, plugin that will work around this pretty much anything, please.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter chrisology

    (@chrisology)

    also, I have tried this with the default theme as well as just woocommerce active and the problem is the same

    Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    Can you share a screenshot of how the variations of that product have been configured? Can you share a direct link to a variable product on the front-end to take a closer look?

    Finally, can you share a copy of your status report as found under **WooCommerce > Status**?

    Thread Starter chrisology

    (@chrisology)

    hi I’m sorry it’s not woo commerce its stripe I didn’t deactivate that due to trust that wasn’t founded sorry for the mix up

    Hey!

    I’m sorry it’s not woo commerce its stripe I didn’t deactivate that due to trust that wasn’t founded sorry for the mix up

    No worries!

    I’m not entirely sure if you were able to fix the issue on your end, however, if you believe it was caused by our Stripe extension, please raise a ticket and we’ll be happy to help:

    https://woocommerce.com/my-account/create-a-ticket/

    Warm regards,

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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