• Resolved kevin21hk

    (@kevin21hk)


    Hi,

    I have an issue with the phone field validation.

    Right now there is not much validation.

    I want to have a validation for Hong Kong in National and International tab.

    Cannot start with 0 (Only 1-9 accepted as the first number)

    Need to have a total of 8 numbers only

    Can this be done on my side? or need a patch?

    Thanks

    • This topic was modified 2 weeks, 2 days ago by kevin21hk.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @kevin21hk

    Hope you’re doing well today! Thank you for reaching out to us.

    I tried to replicate the issue on my lab site but could not replicate it with the latest version of the Forminator plugin (v1.36.3). We did have reports of similar issues in the past, however, in the most recent release they were fixed.

    Could you please confirm if you are using the latest version of Forminator? if yes, could you please share the exact replication steps so that we can replicate the issue and troubleshoot it further?

    As of now, I made the below tests with National and International Validation for Hong Kong and it was able to take number starting with “0” and was able to limit it to 8 digits.

    For International Validation
    https://monosnap.com/file/6HydiPjMAzAEiB7COFqB7FsOizCGTZ

    For National Validation
    https://monosnap.com/file/B6FESRH4CQHnEPDXSRTb8ZLbjed5S5

    In case I am missing anything, please do let us know so that we can replicate the issue with exact steps and check it further.

    Kind Regards,
    Saurabh

    expertguidance

    (@expertguidance)

    after the latest plugin update, the country flag is not showing in mobile view, pls help me,

    also, the phone field has issues, as i belongs to india, i need only 10 numbers, but there less than 10 also accepted, so need to resolve it. pls help me as soon as possible thank you

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hi @expertguidance

    I tested both mentioned issues but could not replicate any of them on my end, the phone flags are loading fine on mobile and desktop, and the phone number won’t accept any number if you enter less than 10 numbers. I suggest clearing the browser cache and checking it in a different browser it might be related to that.

    View post on imgur.com

    Could you please create a new thread so we can help you further? your issue might be happening due to a different reason.

    Kind Regards
    Amin

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @expertguidance

    We haven’t heard from you in some time, so I will mark this thread as resolved. If you have any more questions or need further assistance, please let us know!

    Kind Regards,
    Amin

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