Validation message in Organizer fields

  • Resolved kaywdev

    (@kaywdev)


    1 year, 6 months ago

    One of our clients pointed out some issues with the new organizer’s form.
    Users cannot submit a community event successfully if they input like https://www.XXX.com on the “Website” starting form (“https://” or “https://” are acceptable) and the site just scrolls back to the organizer section and highlighting Phone and Email after clicking submission. As a new user, just jumping back to the section without a message makes it difficult to understand why they cannot submit the form.

    As I tried to add “required” to the organizer details, it works only when the field is empty. It’s not for an incorrect input format.

    Also, users can input anything in the Phone and Email forms. There is no specific validations when they add the wrong format.

    Is there any way to add some validation messages to the area?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Guga Alves

    (@gugaalves)

    Hi there,

    Please note that the Community Events is a paid plugin, and this is a forum were we’re only allowed to provide support for the free Events Calendar plugin.

    Since you have an active license and for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines regarding premium users.  

    One of my colleagues will be with you shortly. We look forward to helping you out with this one.?

    Best regards.

    Thread Starter kaywdev

    (@kaywdev)

    Hi Guga,
    Thank you for your reply.
    Actually, I created the support ticket from our account.
    However, the person didn’t give any helpful solution and he is the one suggested me to ask the question on this forum unfortunately.

    OK. I will try to create the ticket again.
    Hopefully, someone could help about the issue.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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