• Resolved alvisecervellati

    (@alvisecervellati)


    Unable to validate URL. A white screen of death was encountered which is likely due to a PHP fatal error.

    Morning to all,
    i’ve enabled AMP in transitional mode (if i try standard mode there is many redirection and the website don’t open), in this mode i tryied to validate the domain URL but there is this error

    there is the health information

    
    ### wp-core ###
    
    version: 5.7.1
    site_language: it_IT
    user_language: it_IT
    timezone: +00:00
    permalink: /%year%/%monthnum%/%postname%
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 13
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/customer/www/angolodiwindows.com/public_html
    wordpress_size: loading...
    uploads_path: /home/customer/www/angolodiwindows.com/public_html/wp-content/uploads
    uploads_size: loading...
    themes_path: /home/customer/www/angolodiwindows.com/public_html/wp-content/themes
    themes_size: loading...
    plugins_path: /home/customer/www/angolodiwindows.com/public_html/wp-content/plugins
    plugins_size: loading...
    database_size: loading...
    total_size: loading...
    
    ### wp-active-theme ###
    
    name: Cream Magazine (cream-magazine)
    version: 2.0.7
    author: themebeez
    author_website: https://themebeez.com/
    parent_theme: none
    theme_features: core-block-patterns, automatic-feed-links, title-tag, post-thumbnails, menus, html5, custom-background, customize-selective-refresh-widgets, responsive-embeds, wp-block-styles, custom-logo, custom-header, editor-font-sizes, widgets
    theme_path: /home/customer/www/angolodiwindows.com/public_html/wp-content/themes/cream-magazine
    auto_update: Disabilitato
    
    ### wp-themes-inactive (2) ###
    
    Twenty Fifteen: version: 2.9, author: il team di WordPress, Aggiornamenti automatici disabilitati
    Twenty Twenty-One: version: 1.3, author: the WordPress team, Aggiornamenti automatici disabilitati
    
    ### wp-plugins-active (15) ###
    
    Ads.txt Manager: version: 1.0.9, author: Ads.txt Manager <[email protected]>, Aggiornamenti automatici disabilitati
    AMP: version: 2.0.11, author: AMP Project Contributors (latest version: 2.1.1), Aggiornamenti automatici disabilitati
    Defender: version: 2.4.10, author: WPMU DEV, Aggiornamenti automatici disabilitati
    Disable/Remove Google Fonts: version: 1.3.0, author: Fonts Plugin, Aggiornamenti automatici disabilitati
    Disqus Conditional Load: version: 11.0.6, author: Joel James, Aggiornamenti automatici disabilitati
    Ezoic: version: 1.6.4, author: Ezoic Inc. (latest version: 1.6.7), Aggiornamenti automatici disabilitati
    Insert Headers and Footers: version: 1.5.0, author: WPBeginner (latest version: 1.6.0), Aggiornamenti automatici disabilitati
    PWA for WP: version: 1.7.30, author: Magazine3 (latest version: 1.7.31), Aggiornamenti automatici disabilitati
    Rank Math SEO: version: 1.0.63, author: Rank Math, Aggiornamenti automatici disabilitati
    Schema & Structured Data for WP & AMP: version: 1.9.72, author: Magazine3 (latest version: 1.9.73), Aggiornamenti automatici disabilitati
    Scriptless Social Sharing: version: 3.1.6, author: Robin Cornett, Aggiornamenti automatici disabilitati
    Snippet Markup Plugin: author: (undefined), version: 0.0.2, Aggiornamenti automatici disabilitati
    Table of Contents Plus: version: 2002, author: Michael Tran, Aggiornamenti automatici disabilitati
    TechOverflow remove dashicons: author: (undefined), version: (undefined), Aggiornamenti automatici disabilitati
    WP Product Review Lite: version: 3.7.11, author: ThemeIsle, Aggiornamenti automatici disabilitati
    
    ### wp-plugins-inactive (2) ###
    
    Classic Editor: version: 1.6, author: WordPress Contributors, Aggiornamenti automatici disabilitati
    Gutenberg: version: 10.5.2, author: Gutenberg Team (latest version: 10.5.4), Aggiornamenti automatici disabilitati
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: Non disponibile
    imagemagick_version: Non disponibile
    file_uploads: File uploads is turned off
    post_max_size: 256M
    upload_max_filesize: 256M
    max_effective_size: 256 MB
    max_file_uploads: 20
    gd_version: 2.2.5
    ghostscript_version: 9.27
    
    ### wp-server ###
    
    server_architecture: Linux 3.12.18-clouder0 x86_64
    httpd_software: Apache
    php_version: 7.3.27 64bit
    php_sapi: apache2handler
    max_input_variables: 3000
    time_limit: 120
    memory_limit: 768M
    max_input_time: 120
    upload_max_filesize: 256M
    php_post_max_size: 256M
    curl_version: 7.66.0 OpenSSL/1.1.1k-fips
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.7.32-35-log
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/customer/www/angolodiwindows.com/public_html/wp-content
    WP_PLUGIN_DIR: /home/customer/www/angolodiwindows.com/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 512M
    WP_MAX_MEMORY_LIMIT: 768M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    ### amp_wp ###
    
    amp_mode_enabled: transitional
    amp_reader_theme: twentyfifteen
    amp_templates_enabled: post, saswp_reviews, page, attachment, is_singular, is_home, is_archive, is_author, is_date, is_search, is_404, is_category, is_tag, is_tax[wppr_category], is_tax[wppr_tag], is_post_type_archive[wppr_review], is_post_type_archive[saswp-collections]
    amp_serve_all_templates: true
    amp_css_transient_caching_disabled: false
    amp_css_transient_caching_threshold: 5000 transients per day
    amp_css_transient_caching_sampling_range: 14 days
    amp_css_transient_caching_transient_count: 1363
    amp_css_transient_caching_time_series: 
    amp_libxml_version: 2.9.10
    
    

    what can i do?

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @alvisecervellati

    Thanks for the support topic Can you please send us your PHP error log using this form so we can determine the reason behind the white screen.

    I noticed you are using PWA for the WP plugin, I will recommend using the PWA plugin instead.

    If you are looking to switch to Standard Mode try using AMP Compatible themes and Plugin listed on our site, try finding alternatives from our listing.

    Thread Starter alvisecervellati

    (@alvisecervellati)

    ok, i prepare this.

    But why there is a continuos redirect when i set the standard mode?

    Plugin Support Milind More

    (@milindmore22)

    Hello @alvisecervellati

    We are unable to determine the cause of self redirection, I will recommend troubleshooting using Health and Troubleshooting plugin.

    You can follow this guide to determine the cause of redirection.

    if you have trouble understanding guide here is simple step by step guide to follow.

    Thread Starter alvisecervellati

    (@alvisecervellati)

    ok, I found an incompatibility of my theme, why can’t I find any report in the error index?

    ps. i can’t send a form (too big answer)

    Thread Starter alvisecervellati

    (@alvisecervellati)

    the error that i see is

    The navigated page does not have an AMP counterpart due to invalid AMP markup being kept.

    Plugin Support Milind More

    (@milindmore22)

    Hello @alvisecervellati

    Any Incompatibilities with Themes or plugins will be removed by AMP plugin
    You can visit AMP->Validated URL -> Click details to get error index (screenshot)

    The error index can be deleted do you remember deleting it?

    Also, Can you please share if you are using a cache plugin? if yes which one

    Are you having trouble submitting the PHP error log? check if you have any errors, warnings, and notices if they are reparative just the latest occurrence and not full error log.

    Thread Starter alvisecervellati

    (@alvisecervellati)

    no, i can’t see any error in the error index, i don’t know why. I’ve never deleted anything

    i don’t use a cache plug-in, i have Ezoic caching enabled

    i sended now the google form

    Plugin Support Milind More

    (@milindmore22)

    Ezoic is not Compatible with the AMP plugin it will give you a warning message when you activate the Ezoic plugin https://prnt.sc/12t1rza
    also in ezoic plugin settings https://prnt.sc/12t23x4

    maybe that was the conflict, try deactivating the Ezoic plugin and see if that resolves your issue

    We even contacted and provided them a suggestion for the same

    Thread Starter alvisecervellati

    (@alvisecervellati)

    ok, i try to disable the plug-in. Do you think that there is, maybe, other problem?

    Thread Starter alvisecervellati

    (@alvisecervellati)

    i contacted the support of my theme (cream magazine) and he says that the theme are compatible with AMP plug-in

    can you confirm this?

    Plugin Support Milind More

    (@milindmore22)

    ok, I can confirm that the cream magazine is not AMP Compatible.

    If the theme author is interested let him know that we can make send him suggestions in making the theme fully AMP Compatible.

    Once it’s fully AMP Compatible we will list his theme on our official site.

    Ask him to contact using https://amp-wp.org/ecosystem/ submission.

    As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Validate URL problem’ is closed to new replies.