V7.5.1 sends OK but V7.5.1.1 not

  • Resolved henkie538

    (@henkie538)


    6 years, 2 months ago

    Dear Support,

    Hope you can help me with the following problem:

    After receiving spam with V7.5.1 I decided to update to V7.5.1.1, but after the update I can’t send a form. I get the message: “There was an error trying to send your message. Please try again later.”
    So after reading some topic on this forum, I tried deleting the V3 reCAPTCHA keys, this solves the problem! But it doesn’t solve stopping spam.
    Sending a test e-mail with WP-MAIL-SMTP works fine (with V3 keys integrated).
    I don’t use a caching plugin.
    According the theme author, the wp_footer() thing you mentioned on Contact Form 7 5.1.1 Page shouldn’t be a problem.

    For troubleshooting, I left the V3 keys integrated, although the form won’t work now.

    Please give me a simple solution/explanation for this problem, I’m not a code ninja.

    Thanks in advance for your answer and off course also for your plugin!

    Greetings

    • This topic was modified 6 years, 2 months ago by henkie538.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter henkie538

    (@henkie538)

    Dear Takayuki Miyoshi @takayukister

    Sorry for my late reply, due to Christmas festivities I couldn’t reply earlier.

    I’m using this theme: Soho Hotel Version: 3.0 By quitenicestuff
    I have also tested the contact form with the default WP Twenty Nineteen theme (and the Soho theme plug-ins disabled), this gave the same error.

    The plug-ins I use are:
    – Classic Editor
    – Complianz Privacy Suite (GDPR/CaCPA)
    – Contact Form 7
    – Google Analytics for WordPress by MonsterInsights
    – Newsletter
    – Really Simple SSL
    – Redux Framework
    – Slider Revolution
    – Soho Hotel Booking
    – Soho Hotel Shortcodes & Post Types
    – Widget Importer & Exporter
    – WordPress Importer
    – WP Customer Reviews
    – WP Mail SMTP
    – WP-PageNavi
    – WPBakery Page Builder
    – WPML Multilingual CMS
    – WPML String Translation
    – WPML Translation Management
    – Yoast SEO

    Thanks in advance for helping out!
    Greetings

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    – Complianz Privacy Suite (GDPR/CaCPA)

    Try deactivating this plugin.

    Thread Starter henkie538

    (@henkie538)

    Try deactivating this plugin.

    I’ve tried this and indeed, CF7 in combination with reCaptcha v3 starts sending again.

    I would like to still use Complianz Privacy Suite plug-in, as it’s doing a great job in making a cookie policy and cookie banner. What can I do so I can use both plug-ins?

    Edit: I searched the Complianz page and found the following: Google Recaptcha and the GDPR: a possible conflict?

    According to them:

    you cannot use Google Recaptcha and be GDPR compliant at the same time in a way that allows Recaptcha to block spammers.

    Thanks in advance and have a great New Year’s Eve / New Year’s Day!
    Greetings Henk

    • This reply was modified 6 years, 2 months ago by henkie538. Reason: Added an addition
    • This reply was modified 6 years, 2 months ago by henkie538.
    Thread Starter henkie538

    (@henkie538)

    Found out that Complianz had the following option: You can disable the brute force blocking of third party scripts if you encounter issues with styling on your front-end.

    I tried this and now the forms works fine with recaptcha. I will try to find out what it means for my GDPR compliance. For now resolved.

    Thanks

    • This reply was modified 6 years, 2 months ago by henkie538.
    Rogier Lankhorst

    (@rogierlankhorst)

    Hi, I’m the author of Complianz GDPR Cookie Consent. In the latest version Complianz, Recaptcha will be blocked until consent is given by the user because Recaptcha without explicit consent is not GDPR compatible, as discussed in the article in the previous comments. After consent is given the Recaptcha works.

    Before consent is given, the contact forms won’t get submitted, which makes this combination of Contact Forms 7 and Complianz now fully functional while following the GDPR requirement for explicit consent.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘V7.5.1 sends OK but V7.5.1.1 not’ is closed to new replies.