• I installed version 4.9.6 and now I am not able to access the dashboard from the wp-admin login page. Entry of user name and pw results in a return to the log-in screen. I used FTP to deactivate all plugins, have cleared cache, but I can’t access WordPress from Chrome, Firefox or IE11. Something is broken. Any ideas as to what it is and how to fix it? Using North theme. Website works just fine.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    May be it is because you use any redirect plugin that changes the log in url, and also check your .htaccess file and try to acknowledge any change in it.

    Thanks,

    Did you do any other modification? Did you remove the theme?

    Thread Starter wpswiss

    (@wpswiss)

    No. I did not remove the theme. And I did not make any changes to the system other than the update. I did not update any plugins either, because after the update they all read as “compatibility unknown” for v6.9.6, except for Contact Form 7 which I left as is.

    Below is the code for htaccess from public_html in case it helps.

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine on
    RewriteCond %{HTTP_HOST} ^(www.)?example.net$
    RewriteCond %{REQUEST_URI} !^/livewebsite/
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule ^(.*)$ /livewebsite/$1
    RewriteCond %{HTTP_HOST} ^(www.)?example.net$
    RewriteRule ^(/)?$ livewebsite/index.php [L]
    </IfModule>

    # END WordPress

    Thread Starter wpswiss

    (@wpswiss)

    I meant v4.9.6.

    When you return to the login screen, is there any error? What’s the exact URL in the address bar before _and_ after you submit the login form?

    Thread Starter wpswiss

    (@wpswiss)

    There is no error message, it just returns to the WP login with the user name in place and the pw space blank.

    Here is the prelogin attempt url:

    https://example.com/wp-login.php?redirect_to=https%3A%2F%2Fexample.com%2Flivewebsite%2Fwp-admin%2F&reauth=1

    Here is the failed login attempt url:

    https://example.com/wp-login.php?redirect_to=https%3A%2F%2Fexample.com%2Flivewebsite%2Fwp-admin%2F&reauth=1

    I have now tested it with my PC, laptop and iPad. All produce the same negative login result, so I’m thinking the IP address may be the problem.

    If it is not something you see in the url, can you point me to how unlock an IP address from C-Panel or FTP. On this last, I use Loginizer and I tried disabling it but it made no difference.

    Thanks, for you input.

    Loginizer. Can you tell me which settings did you use with that plugin?

    Thread Starter wpswiss

    (@wpswiss)

    Unfortunately not, on the plugin settings. I can’t get in to look at them.

    I’m having exactly the same issue. Have tried for three days and wide arrange of solutions and the problem is still there.

    It works if you manually delete the ?redirect_to=https%3A%2F%2Fexample.com%2Flivewebsite%2Fwp-admin%2F&reauth=1 part of the uRL, but that’s not the wya it’s supposed to work.

    Any ideas?

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘v4.9.6 wp-admin loop after install’ is closed to new replies.