• Version 4.4.5 – Issue when importing orders containing items created using “Product Bundles for WooCommerce” plugin.

    Reverting back to 4.4.4 fixes the issue.

    The issue: Imported order displays the items that are part of the bundle on the packing slip, even when visibility is disabled via the Bundles plugin on product pages advanced settings.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello stylise,

    Thank you for contacting WooCommerce support.

    I understand you are facing an issue where an imported order displays the items that are part of the bundle on the packing slip. This issue started with the 4.4.5 update and reverting to 4.4.4 fixes the issue.

    To confirm, are you using the WooCommerce Product Bundles plugin?

    Looking forward to your response. ??

    Thread Starter stylise

    (@stylise)

    @doublezed2 That’s correct, and yes that’s the bundle plugin in reference.

    Here’s some v4.4.5 errors that might prove useful–

    [05-Nov-2024 14:31:05 UTC] PHP Warning:  include(): Failed opening '/.../.../.../wp-content/plugins/woocommerce-shipstation-integration/includes/data/data-settings.php' for inclusion (include_path='.:/opt/cpanel/ea-php81/root/usr/share/pear') in /.../.../.../wp-content/plugins/woocommerce-shipstation-integration/includes/class-wc-shipstation-integration.php on line 158

    [05-Nov-2024 19:11:20 UTC] PHP Fatal error: Trait "WooCommerce\ShipStation\Order_Util" not found in /.../.../.../wp-content/plugins/woocommerce-shipstation-integration/includes/class-wc-shipstation-integration.php on line 17


    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello stylise,

    Thank you for your reply.

    Since everything is working fine 4.4.4, I suspect this is a bug in the latest update.
    But to confirm, I need to check your site’s environment.

    Could you share your site’s System Status Report?
    You can find it via WooCommerce > Status.
    Select Get system report and then Copy for support.

    Looking forward to your response. ??

    Thread Starter stylise

    (@stylise)

    @doublezed2 I can’t post that publicly for security reasons, but I did submit the system status report via a WooCommerce technical support request.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello stylise,

    Thank you for your reply.

    I understand you have created a ticket via WooCommerce.com.
    This is a good step as tickets are more secure than a public forum.

    Please wait while our Happiness Engineers reply to your ticket.
    There you should be able to get this issue resolved efficiently.

    Please don’t hesitate to contact us again if you have any other questions or concerns.
    We are here to help ??

    Best regards.

    Thread Starter stylise

    (@stylise)

    For anybody else who might be effected by this, here’s the response I received from support–

    “I can confirm that the developers have been made aware as other more complex product types have also been affected by this. While we cannot give you an ETA on the fix, our developers are working on it.”

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @stylise,

    Thanks for sharing an update with the community.

    As the developers are still working on this issue, we will continue to monitor their progress and follow-up with you once we’ve got an update to share.

    Thanks for your patience while we work on a possible fix.

Viewing 7 replies - 1 through 7 (of 7 total)
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