v2.3 breaks popups

  • Since the update to v2.3 the plugin stopped creating popups properly. Unfortunately, because of a security issue, WP continuously updates from 2.2 to 2.3 and breaks the functionality every time.

    What can I do to get v2.3 popups working?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author themepoints

    (@themepoints)

    Hi,
    Thank you for your question, and I apologize for the delayed response. We are currently reviewing the issue with your popup content and will get back to you as soon as possible.

    Best Regards

    Thread Starter Michael Kastler

    (@mkastler)

    Hi, any progress on this? Because it automatically updates this is becoming a real hassle for us – I have to go in every day or so and downgrade it, and if I don’t catch it before the client does they complain about the lack of functionality. Any ETA on when you will be looking at the issue?

    I’m more than happy to set up a dev environment with this site so you can review and troubleshoot more deeply – just let me know! Thank you.

    Plugin Author themepoints

    (@themepoints)

    Thank you for your reply. We’ve already resolved some issues, which is why we’ve updated our plugin. Yes, you can create a development environment and share the details with us. This will help us identify the issue more quickly. Additionally, if you’d like, you can disable the auto-update feature to prevent any further updates for now.

    Best Regards

    Thread Starter Michael Kastler

    (@mkastler)

    Yeah, we’ve turned off auto-updates, but for some reason your plugin still updates on it’s own intermittently … we’re on Flywheel, so I may have to take it up with them that they’re updating for a security reason?

    You say “We’ve already resolved some issues, which is why we’ve updated our plugin” but I haven’t seen your new update come across yet. It looks like 2.3 is still the most recent. if you have a newer version can you send me a link, or show me where to get it?

    I will set up a dev site. Send me a DM or email if you would like admin access to it for testing and I will send you details. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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