V 7.1.1 causing Timeouts / Site crash

  • Resolved Chad Reitsma

    (@chadreitsma)


    1 year, 9 months ago

    Hey guys,

    Using v 7.1.1 on WP 6.2.1 is causing timeouts so our site can’t load. Had to disable the plugin.

    Seems like the issue is stemming from one or more of these functions, this is from our PHP-FPM slow log — when a script takes more than 5 seconds to execute:

    getimagesize() /plugins/blog2social/includes/Meta.php:235
    getImage() /plugins/blog2social/includes/Meta.php:85
    getOgMeta() /plugins/blog2social/includes/Meta.php:36
    _run() /plugins/blog2social/includes/Loader.php:189

    We don’t have any posts scheduled… so I’m not sure what the issue is here.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello Chad,

    Thanks for reaching out and thanks for describing your request.

    May I ask you which version of PHP you are currently using?

    In case you are using an older version it is likely that it is lacking in functions, performance and security. Please make sure to upgrade your current PHP version to at least PHP version 7.4 (preferably to version 8.1) and retry the activation process of the Blog2Social plugin.

    It is also recommended to check if your current WordPress environment fulfills the Blog2Social plugin requirements especially for “Max execution time”.

    More information can be found at:
    System requirements for installing Blog2Social

    If you are unsure how to perform this step I would suggest reaching out to your hosting provider in order to get this adjustment done for you.

    If none of these suggestions prove effective, please attempt to disable the Meta Tag settings. As the shown error notifications seem to be related to the metadata settings as well. Afterward you can also retry the activation process of the Blog2Social plugin.

    Please feel free to let me know afterward if this solution resolved the occurring behavior.

    I am looking forward to your reply.

    Thread Starter Chad Reitsma

    (@chadreitsma)

    We’re using PHP 8.2.6 with Max execution time: 30s (default)

    I’ll try disabling the meta tags.

    Thanks!

    Thread Starter Chad Reitsma

    (@chadreitsma)

    Disabling the meta-tag options seems to have worked. Possible conflict with the Rank Math Plugin (just a thought). We’ll leave the options disabled for now.

    Thanks again for your quick reply!

Viewing 3 replies - 1 through 3 (of 3 total)
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