Utterly Desperate here, please help.

Try:
– switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

– resetting the plugins folder by FTP or phpMyAdmin.

– re-uploading all files & folders – except the wp-content folder and the wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

– running the upgrade manually via wp-admin/upgrade.php

Dear Esmi,

Thank you so much for replying, I will give this a shot and hope it will work out. But please bare in mind I’m completely lost with this. So I have no idea what all of this means. Basically, my fear is that I have to do the entire site from scratch which would kill me since it took me two weeks to create it.

I will do manual updates from now on as it never seems to work properly when I do it via the dash board. It always seems to give me errors or time outs.

Will your solution erase my entire website? Or just correct the wordpress part of it?

I did the deactivation of the plugins and it worked like a charm, I suspect a mismatch somewhere during the updates, so it messed it all up. As I logged in again there were suddenly tons of updates. I’ll try to update my theme, but it’s risky I hope it won’t mess it up again.

Maybe I should do that manually too?

The Theme guys left a not like this:
Automatic Update Instructions

Important: With the automatic theme update any code modifications to the theme’s code will be lost, so please make sure you have a backup copy of the theme files before you update the theme.

Before proceeding, please ensure the following requirements are met:
Make sure your ThemeForest/Envato Marketplace credentials have been configured. If you haven’t done so already please go to Theme Options ? Utilities section and add your ThemeForest/Envato Marketplace username and ThemeForest/Envato Secret API Key in the corresponding fields.
Ensure the name of the folder that contains the theme files is called “border”. This is the default directory name, if you haven’t modified it manually, the name of the folder on your server should be called “border” otherwise please change it back.

Does it mean I will loose all my setup and pages???

Can you access the database through a web host panel or via ssh on your web server?

The theme author means that if you’ve done any file-level editing of the theme itself, be it CSS or PHP changes, they will be overwritten by the update.

Check your wp-config.php and make sure that the username and password for your database is correct as well as the database name itself. It should look like this:

// ** MySQL settings - You can get this info from your web host ** //
/** The name of the database for WordPress */
define('DB_NAME', 'THE NAME OF YOUR DATABASE GOES HERE');

/** MySQL database username */
define('DB_USER', 'THE USER OF THE DATABASE');

/** MySQL database password */
define('DB_PASSWORD', 'THE DATABASE PASSWORD HERE');

/** MySQL hostname */
define('DB_HOST', 'localhost');

Stephen, if you are not a www.remarpro.com expert, I suggest you to NEVER make settings or important technical changes which you don’t know and understand very well. Maybe it would be better for you to create a free wordpress.com blog and use it without any kind of technical risk or incident. I know that www.remarpro.com is much better than wordpress.com BUT you must be very careful, just do your blogger’s job and that’s all.

I am a new www.remarpro.com user, too. I’m not a CSS or PHP expert, and for that reason, I’m just doing my simple job as a usual blogger, I don’t risk to make important changes in my www.remarpro.com blog. I just install or update different plugins, I just install sometimes different usual widgets that I need on my site, and that’s all.

For example, TO DO NOT RISK to have technical problems (as you already had, unfortunately) I have imported my old theme (SUNBURN) from my old blog tomisthecat.wordpress.com to my new blog https://tomisthecat.ro/ (on www.remarpro.com) and everything was all right…

I hope you will be able to fix successfully your technical problem.

@ John Bryan,

Thank you for replying. Right now the login to the Admin site on WordPress is this:
500 Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

The issue is that for some reason, it is working on and off, starting to think it might be a server issue, but then it doesn’t let me do successful updates to plugins or anything really.

I really do appreciate your help so I will take a look at the file and see if it looks the same.

Stepehn,

Do you have access to the apache error_log file? That could give us some insight as to what’s going on.

If your install was working previously, chances are small that your wp-config.php file has issues. It’s kind of a long shot.

So if I understand you correctly, the actual website is accessible but the admin area is giving you an internal server error. You did say that it was working on and off though so I’m a bit confused. Do you mean that you are only intermittently getting a 500 error?

What type of hosting do you have? It might be worth calling them and trying to get access to the error log. That’s usually the easiest way to figure out what’s going on with an error like that.

On another note, I’m going to second what Tomis said. If you aren’t sure what you’re doing, you could end up doing more harm than good. Be careful poking around.

EDIT:

BTW, I went to https://routsis.cc/wp-admin and that seemed to work fine. Does the problem only occur after logging in?

@ John Bryan,

“apache error_log” where can I find that? I’d gladly share it with you if I could find it. Where can I find it?

Yeah like I say my site is working on and off, sometimes it’s a 500 error or (Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, D3
+ and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.)

I don’t get it… I just don’t.

Sorry about confusing you, I am terrible at this, it’s a mess to just trying to figure out what it is let alone describe the issue. But yes, I am getting error 500 on and off, now, but before I wasn’t even able to load https://www.routsis.cc it was just a blank page. Then logging in was also a blank page with the WordPress login. Now it’s able to log into the wordpress but the site isn’t always loading.

My hosting is hostinger.dk something free I think, it’s got a nice layout and simple control panels but, ultimately I’m starting to question their quality.

You are right Tom is right, I’m really out in deep waters here, but I had no idea there was a www.remarpro.com and a WordPress.Com. I have my own web address, can I use it for both of those wordpress things? Also I’m not blogging I am using it as a gallery / shop for images. ?? So it’s a bit annoying I cannot make it work. ??

I promise not to ever go too deep in the rabbits hole but I am new and I have no idea what I am doing. ??

Thank you all for all your support you really have no idea how valuable it is to me, thank you. Thank you John.

I am actually considering moving my hosting servers to https://www.ipage.com/, would that be smart of me or just pointless?

Where would you recommend it and please let it be cheap too ??

Ok so I signed up for a hostinger.dk account and poked around. Looks like they don’t store error_logs for individual users. Free hosting isn’t generally a reliable solution especially for wordpress. If I were you, I would backup all of the files, backup the database, and move to a real hosting provider. I know that doesn’t help your current situation but it is very difficult to diagnose a problem when all of the clues to what’s going on are hidden away from the website administrator.

The only thing I can really suggest is to contact support for your hosting provider.

If they aren’t any help, backup your data and move to another host.

Sorry :/

Although we do not personally endorse them, there are some hosts listed here. Also searching the forums using the keywords “host” or “hosting” may provide you with some suggestions. However, due to the amount of spam that these topics attract, I’m afraid I will have to close this one.