utf-8 problems

  • Resolved Hirnzircus

    (@hirnzircus)


    8 years, 5 months ago

    hello folks,

    looks like that your plugin is not utf-8 compatible. It shredders german ?, ü into ??¤“ and it turns Russian into ?D?D?D?D°D???D1????D°, D2??D±Dμ??D???Dμ ??D·??Do“

    Its a great plugin but like this useless for non only english pages.

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @hirnzircus,
    Seems your HTML document is not supporting UTF8 characters as we have tested your mentioned issue with Russian, Dutch and other languages and everything worked as expected.

    Could you please setup a popup on a temporary page and give us the URL so we can see what is wrong there and can fix it quickly?

    Thank you for cooperation!

    Best Regards,
    Sygnoos Team.

    Hello there,

    Same problem for me with french characters (for instance, “é” is turned to “??”). I precise that’s a completely new problem as it worked perfectly till I update your plugin to the last version this morning (nothing else has changed).

    Where can I give you the URL of the page where I’m encountering the issue (don’t want to show it here) ?

    Thanx in advance.

    • This reply was modified 8 years, 5 months ago by pongla. Reason: typo
    • This reply was modified 8 years, 5 months ago by pongla. Reason: small add

    Thank you for reporting.
    Please contact us at [email protected].

    Once we can reproduce the issue, we will fix it and update plugin.

    Thank you for cooperation!

    Hi,

    I have the same here with French characters only since the last update of the plugin, worked just fine before.

    Thanks a lot

    Hi,

    thanks for fixing, I have the same problem with UTF-8 since the last plugin update, that I do today…

    Best regards,

    Thomas

    Dear users,
    Thank you for reporting the issue.
    We have fixed UTF-8 issue and updated plugin to 2.3.9.1.

    Please update the plugin and check if the issue resolved.

    Best Regards,
    Sygnoos Team.

Viewing 6 replies - 1 through 6 (of 6 total)
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