USPS Shipping Plugin – No shipping options available

After updating WooCommerce, theme, and all plugins, I am getting an error during checkout in the USPS plugin that reads: “There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.” No settings were changed other than updating plugins.

I created a staging environment, switched to the Twenty Twenty-Four theme, disabled ALL plugins except WooCommerce and WooCommerce USPS Shipping, and am still getting the error.

In reviewing the logs in debug mode, it shows “Missing value for ZipOrigination” for most of the USPS Rate Responses. And the USPS Rate Request shows “ZipOrigination”: []

I checked our Store Address and the zip code is correctly set to 55125.

Please help as our production site is unable to accept any orders until this is fixed.

Here is our system report:

WordPress Environment<br><br>WordPress address (URL): https://staging6.missiontripjournals.com<br>Site address (URL): https://staging6.missiontripjournals.com<br>WC Version: 9.3.2<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.8.1<br>Log Directory Writable: ?<br>WP Version: 6.6.2<br>WP Multisite: –<br>WP Memory Limit: 768 MB<br>WP Debug Mode: –<br>WP Cron: –<br>Language: en_US<br>External object cache: – Server Environment<br><br>Server Info: Apache<br>PHP Version: 8.2.23<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 120<br>PHP Max Input Vars: 3000<br>cURL Version: 8.2.1<br>OpenSSL/3.1.4<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.36-28<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database<br><br>WC Database Version: 9.3.2<br>WC Database Prefix: wpmtj_<br>Total Database Size: 15.76MB<br>Database Data Size: 9.62MB<br>Database Index Size: 6.14MB<br>wpmtj_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpmtj_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpmtj_woocommerce_order_items: Data: 0.09MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_woocommerce_order_itemmeta: Data: 0.39MB + Index: 0.36MB + Engine InnoDB<br>wpmtj_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpmtj_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpmtj_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpmtj_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpmtj_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpmtj_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpmtj_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_actionscheduler_actions: Data: 1.52MB + Index: 0.64MB + Engine InnoDB<br>wpmtj_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_actionscheduler_logs: Data: 0.41MB + Index: 0.22MB + Engine InnoDB<br>wpmtj_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpmtj_comments: Data: 0.23MB + Index: 0.16MB + Engine InnoDB<br>wpmtj_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_loginizer_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpmtj_options: Data: 2.41MB + Index: 0.09MB + Engine InnoDB<br>wpmtj_postmeta: Data: 1.52MB + Index: 3.03MB + Engine InnoDB<br>wpmtj_posts: Data: 1.52MB + Index: 0.13MB + Engine InnoDB<br>wpmtj_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpmtj_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpmtj_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpmtj_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wpmtj_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpmtj_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_wc_admin_notes: Data: 0.13MB + Index: 0.00MB + Engine InnoDB<br>wpmtj_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpmtj_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wpmtj_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpmtj_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpmtj_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB<br>wpmtj_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB<br>wpmtj_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpmtj_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wpmtj_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpmtj_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpmtj_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpmtj_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB<br>wpmtj_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpmtj_yoast_indexable: Data: 0.06MB + Index: 0.09MB + Engine InnoDB<br>wpmtj_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpmtj_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpmtj_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpmtj_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpmtj_yoast_seo_meta: Data: 0.19MB + Index: 0.00MB + Engine InnoDB Post Type Counts<br><br>attachment: 56<br>home_slider: 2<br>nav_menu_item: 74<br>nectar_slider: 17<br>page: 11<br>portfolio: 19<br>post: 4<br>product: 14<br>revision: 81<br>shop_coupon: 3<br>shop_order: 269<br>shop_order_refund: 16<br>wpforms: 1<br>wp_navigation: 1 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (2)<br><br>WooCommerce USPS Shipping: by WooCommerce – 5.0.0<br>WooCommerce: by Automattic – 9.3.2 Inactive Plugins (22)<br><br>Google Analytics for WooCommerce: by WooCommerce – 2.1.7<br>Loginizer: by Softaculous – 1.9.1<br>Malcure Malware Scanner & Security Hardening: by Malcure – 15.4<br>Salient Core: by ThemeNectar – 3.0.1<br>Salient Nectar Slider: by ThemeNectar – 1.7.7<br>Salient Shortcodes: by ThemeNectar – 1.5.4<br>Salient Social: by ThemeNectar – 1.2.5<br>Salient Widgets: by ThemeNectar – 1.2<br>Salient WPBakery Page Builder: by Michael M - WPBakery.com | Modified by ThemeNectar – 7.8.1<br>Simple 301 Redirects: by WPDeveloper – 2.0.10<br>Speed Optimizer: by SiteGround – 7.6.6<br>WooCommerce.com Update Manager: by Automattic – 1.0.3<br>WooCommerce Admin: by WooCommerce – 3.3.2<br>WooCommerce Disability VAT Exemption: by WooCommerce – 1.7.1<br>WooCommerce PayPal Payments: by WooCommerce – 2.9.0<br>WooCommerce PayPal Payments Advanced Gateway: by WooCommerce – 1.24.9<br>WooCommerce Shipping & Tax: by WooCommerce – 2.8.2<br>WooPayments: by WooCommerce – 8.1.1<br>Wordfence Security: by Wordfence – 7.11.7<br>WPForms Lite: by WPForms – 1.9.0.4<br>Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5<br>Yoast SEO: by Team Yoast – 23.4 Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>subscription (subscription)<br>variable (variable)<br>variable subscription (variable-subscription)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 329 KB WC Pages<br><br>Shop base: #2785 - /mission-trip-journals/<br>Cart: #2786 - /cart/ - Contains the [woocommerce_cart] shortcode<br>Checkout: #2787 - /checkout/ - Contains the [woocommerce_checkout] shortcode<br>My account: #2788 - /my-account/<br>Terms and conditions: ? Page not set Theme<br><br>Name: Twenty Twenty-Four<br>Version: 1.0 (update to version 1.2 is available)<br>Author URL: https://www.remarpro.com<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Not declared Templates<br><br>Overrides: /home/customer/www/staging6.missiontripjournals.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/error.php<br>/home/customer/www/staging6.missiontripjournals.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/notice.php<br>/home/customer/www/staging6.missiontripjournals.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/success.php Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br><br>Daily Cron: ? Next scheduled: 2024-09-24 17:04:53 +00:00<br>Options: ?<br>Notes: 185<br>Onboarding: completed Action Scheduler<br><br>Complete: 55<br>Oldest: 2024-08-24 20:16:03 +0000<br>Newest: 2024-09-24 14:47:32 +0000<br><br>Failed: 1,136<br>Oldest: 2020-04-02 08:36:16 +0000<br>Newest: 2023-07-10 18:48:10 +0000<br><br>Pending: 1<br>Oldest: 2024-09-24 23:42:50 +0000<br>Newest: 2024-09-24 23:42:50 +0000 Status report information<br><br>Generated at: 2024-09-24 16:50:08 +00:00<br>

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