using wordpress and My Hosting Account has been suspended

i m used plugin and theme from www.remarpro.com and official website of themes and plugin but then also someone has hacked my website and inserted hacked redirect url in my domain’s dictionary and due to this users of my website has been redirected from my website to some type cryptocurrency website.

and for this reason hostinger has suspened my hosting account. i m said that i don’t violate any rule and someone else hacked my website and do this all shit but then also hostinger has suspend my hosting account.

i also requested that please help me remove that malware or hacked code from my website but they said they are not a developer. they are hosting expert only . Contact Any Developer for Removing Malware + hacked code from you domain’s dictionary

1.it is my fault or my hosting’s fault
2. please suggest me some Good hosting provider. Who Support you When your website has been hacked, Instead of suspending your account,