• Resolved ccdw

    (@ccdw)


    Hey, I created a trigger that sends an email when a custom post type called ‘Tenders’ is created with a custom taxonomy term of ‘open’.

    First problem, when I use the custom post type token in the email action it injects the custom post type plural name, not the singular name. So the following:

    A new {{52:USERSPOST:WPPOSTTYPES}} has been created

    creates: A new Tenders has been posted – but should be

    A new Tender has been posted.

    Also in the body I use the following:

    A new {{52:USERSPOST:WPPOSTTYPES}} called {{52:USERSPOST:POSTTITLE}} has been created with a Tender type of {{52:USERSPOST:WPTAXONOMYTERM}}

    Which creates Tenders in plural and Privacy Policy instead of taxonomy term – see below:

    A new tenders called Our new Tender has been created with a Tender type of Privacy Policy

    It should create:

    A new Tender called Our new Tender has been created with a Tender type of open

    Is this a bug or am I using the incorrect tokens?

    Thx ??

    • This topic was modified 3 years, 11 months ago by ccdw.
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  • Plugin Author Uncanny Owl

    (@uncannyowl)

    Hi @ccdw ,

    Our team has asked if it might be possible for you to submit a ticket on our website (or send an email to support@automatorplugin.com) and include screenshot(s) of the trigger options and values. We may have to send you a file and that will be easier to coordinate via our Help Desk.

    Thread Starter ccdw

    (@ccdw)

    Great, will do.

    Thx : )

    Plugin Author Uncanny Owl

    (@uncannyowl)

    Hi @ccdw , were you able to submit a ticket? I wanted to check in because this doesn’t seem like anything we received in the last few days and I wanted to make sure you had a resolution. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Using tokens in email’ is closed to new replies.