• Resolved engbok

    (@engbok)


    Objective: to validate tickets with a ticket scanner available in the free version.

    Issue: The ticket scanner has not responded with the QR code displayed in the pdf ticket.

    Work done:
    1) Created a test code list and a test product
    2) Test product is set under simple product with virtual product ticked.
    3) Assigned the product to the test code list
    4) made a test purchase with my own account and made actual payment
    5) Received the PDF ticket
    6) Log in admin using mobile phone, go to serial code validator tab and click on the “ticket scanner”
    7) Tried to scan the QR code
    8) Results: no response from the QR code scanner

    Question: Is the ticket scanner valid under the free version? I actually bought the “Serial codes generator and validator PREMIUM”, but once I activated it, I lost the code list that I created under the free version, I have no time to troubleshoot because my event is just around the corner.

    I didn’t buy the “event tickets with Woo Commerce” plugin as I am using the serial code validator for digital download too, hence was thinking to have this cover for multi-purposes.

    Please help

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Saso

    (@sasonikolov)

    Hello engbok

    The ticket scanner should also work with the free plugin.

    Once the premium plugin is added and activated, the codes are not to disappear. No whipping of the data is implemented.

    Best is to write us an email at [email protected] and we can arrange a hands-on check.

    Plugin Author Saso

    (@sasonikolov)

    Hello engbok

    I just released an optimized version.
    Maybe the ticket scanner issue is gone with it.
    I noticed, that if the ticket QR code was scanned, even after the detection, it would not load the ticket sometimes. This is fixed now with 2.3.10.

Viewing 2 replies - 1 through 2 (of 2 total)
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