Using theme with no countdownBUT getting spammed with countdown expired emails

  • Resolved Emmageddon

    (@emmageddon)


    5 years, 2 months ago

    Hello, so I have turned on the CMP as I am currently making big changes to my clients site. I am using the Hardwork CMP theme which has NO countdown clock on it. However I am getting inundated (200 + and counting) auto emails telling me:

    “Counter expired but it is set to make no action – you should login to your WordPress Admin and adjust the expired timer or disable Coming Soon / Maintenance Mode. This is auto generated message from CMP – Coming Soon & Maintenance Plugin.”

    Why am I getting those emails when I am not using a theme from you guys that needs a countdown? It is ridiculous the amount of emails I am getting now from the system. I have about 48 hours of work left to go as I make the needed site changes for my client and I am DREADING when I stop work for the evening and then get back to my emails in the morning.

    It’s beyond ridiculous. Please help!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Ales

    (@alesmal)

    Hello, ouch, I am sorry for those troubles, it is already under investigation why it is happening on some sites.

    As a temp workaround please go to CMP Advanced Settings > Notifications and disable those emails.

    View post on imgur.com

    Ales

    Plugin Author Ales

    (@alesmal)

    Btw what plugin version are you currently on?

    Thread Starter Emmageddon

    (@emmageddon)

    Hi @alesmal

    I appreciate you getting back to me.

    I think I may have figured it out but hopefully my investigations will help.

    I had – before I settled on the Hardwork CMP theme to use while the site gets updated, tried the Countdown theme but decided I didn’t want to be using a theme with a countdown in case there were issues in the transfer of new site to the old. I just went in and re-enabled that theme and noticed the countdown was still enabled, but as I was not using that theme anymore, it certainly seems strange it was sending out emails as if I was.

    It may be worth looking to see if there is a way that once a theme is disabled, it’s settings don’t interfere if you ultimately end up using another theme as I have. Disabled or rather enabling another theme, should disable all settings from a previous CMP theme.

    Luckily this has stopped the flood of emails I was getting. But hopefully from my own investigation this will help you when troubleshooting for everyone else.

    Again thank you for the quick reply. I will also use the disable emails setting you have given as a workaround just to be sure.

    EDIT: Just seen your second post. I’d not updated to the most latest version yet as I have been busy getting the transferred new look site in. I will do that update too. Just in case.

    • This reply was modified 5 years, 2 months ago by Emmageddon.
    Plugin Author Ales

    (@alesmal)

    Great, thanks a lot for a detailed description of that issue – it will certainly help to reproduce this bug at my end.

    I’ll into it as soon as possible and I’m glad you figured out the workaround meanwhile.

    Cheers Ales

    Thread Starter Emmageddon

    (@emmageddon)

    Thanks @alesmal – glad to be of help. And glad t0 have stopped the emails. Believe me I was worried that when it comes to waking up in the morning I was going to be facing a LOT of emails pinging through.

    Just glad that’s not the case now as changing the site to a new look etc is tense enough without also getting hundreds (and possibly thousands) of emails too. ??

    Enjoy the weekend.

    • This reply was modified 5 years, 2 months ago by Emmageddon.
    Plugin Author Ales

    (@alesmal)

    Yeah I can just imagine ?? sorry for a headache.

    I’ve found the bug already thanks to you, so no more issues in a next version, just make sure to keep udpating the plugin..

    Enjoy your weekend too, Ales

    Thread Starter Emmageddon

    (@emmageddon)

    I’ve found the bug already thanks to you, so no more issues in a next version, just make sure to keep udpating the plugin..

    YAY! Glad to be of help @alesmal ??

Viewing 7 replies - 1 through 7 (of 7 total)
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