Using SendGrid with WooCommerce

  • I think I have this setup and working properly. The big question I have is IF I’m using an SMTP plugin to control SendGrid, don’t I need to make sure the setup will apply for all transactional emails coming from the site?

    We are using a Request to Quote plugin for WooCommerce and got this error message.

    The from address does not match a verified Sender Identity. Mail cannot be sent until this error is resolved. Visit https://sendgrid.com/docs/for-developers/sending-email/sender-identity/ to see the Sender Identity requirements

    We don’t have an option in the request to quote function to set the send email from @pacificergo.com. Is that why we are maybe seeing this message? NOTE: the follow up email came through ok, it seems like we received this message for the quote that is sent to the store owner. Maybe this plugin, Request a Quote, uses it’s own method to send the email?

    It’s asking to a sender identity, but I chose the option to authenticate with SendGrid’s API as it seemed like the better setup.

    Does each plugin that sends email have to be compatible with SendGrid SMTP’s setup?

    The page I need help with: [log in to see the link]

  • The topic ‘Using SendGrid with WooCommerce’ is closed to new replies.