Using Plugin without Pixel

  • Resolved josefhajda

    (@josefhajda)


    3 years, 2 months ago

    Hello,
    we would like to connect our shop to Facebook and Instagram and integrate it as good as possible.
    Our problem is that we are forced to integrate a facebook pixel which will automatically be add to our page. This is a GDPR Problem and we can not do this. We need to have a double opt in. We would integrate the pixel via Google Tag Manager same as our other GDPR things.

    Is there any chance to use the Plugin WITHOUT the Pixel?

    thanks and best,
    Josef

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Niall a11n

    (@wpniall)

    Hi Josef,

    Thanks for reaching out to us. I’m happy to help you!

    Yes, you should be able to use the plugin by disabling the Facebook Pixel using the code snippet in our documentation.

    I highly recommend using the free Code Snippets plugin to add the snippet to your site or to hire a developer to do that for you if you’re aren’t comfortable doing that yourself.

    If you’d like to use the Pixel and comply with GDPR, I also recommend reading the comments under this existing discussion about handling GDPR issues with the Facebook for WooCommerce plugin and Facebook Pixel.

    Finally, I noticed you said you’d “we would like to connect our shop to Facebook and Instagram and integrate it as good as possible.” While the plugin does support Instagram, if you’d like better integration with Instagram, I suggest trying the paid WooCommerce Instagram if you’re interested.

    Please let us know if you have any further questions!

    Thread Starter josefhajda

    (@josefhajda)

    Hello Niall,

    thank you for the answer and the link. I think I get this done on my own ??
    I really appreciate your help.

    With the Code snippet plugin you mean adding this code, right? I am not a developer but when looking at the code, I think it is well placed in the functions.php of our child theme. I will try to place it there.

    We will try the “free” integration first as we are a small shop and we only want to check our options. I guess for the paid possibilities amazon will have a higher value for now. Perhaps, when we see, that instagram works and we want to intensify, we will try it later.

    I also will check the gdpr link you sent me.
    best,
    Josef

    Plugin Support Sol J. a11n

    (@solstudioim)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 3 replies - 1 through 3 (of 3 total)
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