Using media fire for downloads

  • Resolved epicburrito

    (@epicburrito)


    2 years, 1 month ago

    I need to use an external storage for my digitial downloads because my host has difficulties with large files. MediaFire should work for me. However, when I use the MediaFire link, Woocommerce downloads the MediaFire page for the file and not the actual file. When I put the link in my browser, it downloads the file. How do I get WooCommerce to download the file instead of the page? (Due to the content, I can’t use AWS, Google drive, OneDrive or other mainstream clouds.)

    Question 2: ideally, I’d like to use my local server for small files and MediaFire for large files. What settings do I use in WooCommerce? It appears that the “Allow using redirect mode (insecure) as a last resort” doesn’t work on my site.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Roxy

    (@roxannestoltz)

    Hi @epicburrito ,

    Thanks for reaching out!

    Answer to question 1:

    You need to modify the MediaFire link to the direct download link. You can obtain the direct download link by right-clicking the download button on the MediaFire page and selecting “Copy link address” or “Copy link location.”

    Once you have the direct download link, you can try use that instead of the original MediaFire link in WooCommerce and see if this makes any difference.

    If the issue persists with the MediaFire download links, please can you share a copy of your sites System Status report, so that we can have a better understanding of your sites current environment.

    You can find via WooCommerce → Status. Select Get system report and then Copy for support.

    Additionally, please can you share a screenshot of your Downloadable Products settings.

    Snipboard.io can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

    Answer to question 2:

    To use your local server for small files and MediaFire for large files, custom code or a plugin would be required, as this is not a built-in feature of WooCommerce core.

    You can have a look at the www.remarpro.com plugin repository here, and see if there is anything that works for you.

    Cheers!

    Thread Starter epicburrito

    (@epicburrito)

    I changed the MediaFire link to a direct download and that didn’t change anything. In A WooCommerce order, it still downloaded the MediaFile page.

    https://snipboard.io/mDFb1r.jpg

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    Roxy

    (@roxannestoltz)

    Hi @epicburrito ,

    Thanks for providing an update!

    As per your screenshot, I am able to see that “Force” downloads is being set.

    Force Downloads?require PHP functionality, so for it work the?allow_url_fopen?function in PHP must be set to?On.

    You can read more about how to check the status of?allow_url_fopen?on your site here.

    Also, it is important to note that links from some cloud storage providers only work when?File download method?is set to?Redirect only (insecure), which you can read more about here. The?Setup and Configuration?section in our support documentation explains the difference between the methods.

    If you are still experiencing issue, you can try performing a full conflict test by deactivating all plugins except WooCommerce, switching your theme to?Storefront, and then going to shop page, adding the downloadable product to cart and place a testing order to make sure it works as expected.

    Also, as an alternative you can try using a download manager to help you with this.

    Cheers!

    Roxy

    (@roxannestoltz)

    Hi @epicburrito ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Using media fire for downloads’ is closed to new replies.