• Resolved ajnitta

    (@ajnitta)


    How can I log in with Keyy while using the WordPress iPhone app (https://itunes.apple.com/us/app/wordpress/id335703880?mt=8)? When I try adding my site that has Keyy enabled, it shows me the regular login prompt and my username and password do not work. I would expect this (since they should be replaced by the Keyy 2FA), but I don’t see a workaround for authenticating with Keyy.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Sorry about the delay.

    Have you scanned the Keyy connection code found in your wp-admin Keyy settings using the iPhone app?

    If not then the site would not have been added to your account and is why you can’t login with Keyy.

    If you have scanned the connection code and the Keyy login form does not appear, can you check your developer console in the browser to see if there are any errors, or if there is anything on your site that could be preventing the Keyy javascript from loading on the login page.

    Best Wishes,

    Ashley

    Thread Starter ajnitta

    (@ajnitta)

    Yes, I have scanned the Keyy connection code and I can use the Keyy app as a second factor to log in to my site on a regular web browser. However, this is not the issue.

    My question is specific to the official WordPress iPhone app (not the Keyy app). It has its own login screen that runs within the WordPress app (not in a browser).

    Hi,

    Sorry I misunderstood.

    You won’t be able to login to the WordPress App unless you allow logging in via username and password which you probably don’t want.

    You can login to your WordPress site via the browser on your phone.

    In the Keyy app in your site lists find the site you want to login to and click the “login” button this will then open a browser to your site and log you in.

    Best Wishes,

    Ashley

Viewing 3 replies - 1 through 3 (of 3 total)
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