• Resolved lauraoneton

    (@lauraoneton)


    I’m using a gravity form connected to Constant Contact as a newsletter form for this popup. When you fill out the form and hit the submit button, it closes the popup box. It successfully submits the information but doesn’t show the confirmation text on the popup but closes the popup and refreshes the page. Is there a way to keep the box open and have the Gravity form do its function and display the confirmation “Thanks for your submission” whilst still keeping the popup open?

    • This topic was modified 5 years, 5 months ago by lauraoneton.

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  • Dear @lauraoneton,

    The Gravity forms are considered as third party forms in our popup.
    And we don’t detect the submission of such forms to show some action after the submission, sorry.

    We do have our Contact form and Subscription form popups in our plugin, that have
    “After successful form submission” events, like showing a success message, redirecting or closing the popup.

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