Using E2Pdf to attach PDF not working

Hi @jamminjames,

I hope you are doing well today!

The occurrence of an issue like this could be due to multiple reasons, ones which include incorrect field settings, email/content settings, an issue with the server or a conflict with another WordPress plugin. To resolve this issue, try to adhere to the following troubleshooting steps:

Recheck Field Mappings: Ensure that the mappings of fields are double-checked, as a frequent problem could be not correctly mapping the PDF link field.

Examine Email Content: The content of your email should include the PDF link. Inspect the setting to make sure it’s correctly configured to include the link.

Settings for PDF: Check the settings of your E2Pdf – make sure that the PDF file is correctly configured, and ensure it is included in the email.

Test Run: Conduct a few test runs. Try to send different emails to different email addresses or different PDF files.

Examine Server Error Logs: The issue might be stemming from a server issue at times. Check the error logs of your server for any kind of issues related to E2Pdf.

Plugin/Theme Conflict: It is also possible that there’s a conflict with another plugin/theme installed on your WordPress.

To learn more about a conflict test, please see this guide below:
https://wpmudev.com/docs/getting-started/getting-support/#conflict-test

Check out this handy flowchart of the troubleshooting process detailed above.
https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

Please let us know the results.

Kind regards,
Zafer

Okay, I believe it was because the size of the form required 2 PDF pages, and the free E2Pdf allows only one. I tried again with a smaller form, and it worked. However, the title of the attachment as shown on the email was “300.pdf”, I don’t know why. Where can this be set? Thanks!

Hi @jamminjames,

Glad to know that you managed to resolve the issue with email notification.

Please consider reaching out to the E2PDF plugin support regarding the naming of the PDF file, as they would be able to provide more assistance and guidance in this matter.

If you require any further assistance or have additional questions, please feel free to let us know. We’re here to help!

Kind Regards,
Nebu John

Hi @jamminjames

I hope you are doing well and safe!

We haven’t heard from you in a while, I’ll mark this thread as resolved.

Feel free to let us know if you have any additional questions or problems.

Best Regards
Patrick Freitas