Using decimals in dimensions

  • Resolved databell96

    (@databell96)


    7 years, 3 months ago

    I have an issue where for some of my clients products, he has dimensions like 13.25x10x10.25 or anything like that. In other words, percentages.

    Seems if you use anything but a whole number, it throws an error and the calculator doesn’t work. From the debug:

    stdClass Object ( [faultcode] => SOAP-ENV:Server [faultstring] => stdClass Object ( [!xml:lang] => en [!] => Fault ) [detail] => stdClass Object ( [cause] => UnrecoverableClientError [code] => SchemaError [desc] => validation failure for RateRequest Error:cvc-datatype-valid.1.2.1: '13.25' is not a valid value for 'integer'. cvc-type.3.1.3: The value '13.25' of element 'Length' is not valid. cvc-datatype-valid.1.2.1: '10.5' is not a valid value for 'integer'. cvc-type.3.1.3: The value '10.5' of element 'Width' is not valid. ) )

    The page I need help with: [log in to see the link]

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  • Hello Databell96,

    As per FedEx developer guide:
    Valid measurements are whole numbers greater than zero. The Dimensions element include:
    · Width
    · Height
    · Length
    · Units
    Height/Length/Width values are numeric (with maximum length of 3 digits) with no decimal points and no decimal places implied.
    We have confirmed with the FedEx team for the above.

    Kindly change dimensions to whole numbers you will not face this issue.

    [ Signature moderated ]

    • This reply was modified 7 years, 2 months ago by Jan Dembowski.
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