Using contact form

Hi,
I created a contact form with the following characteristics (I’m hiding the email address). I get contact messages in the feedback section of the dashboard, but messages are not received at the said email address. Anything wrong?
Thanks!
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[contact-form to='(email address)' subject='contact from francoismontrelay.net'][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Comment' type='textarea' required='1'/][/contact-form]