• Resolved jrcollins

    (@jrcollins)


    The hosting provider I’m with doesn’t allow me to use a third party SMTP server. Can I use an SMTP plugin so that mail will be sent via my host’s SMTP server? Is there any advantage to using an SMTP plugin and will it help to increase delivery rates?

Viewing 4 replies - 1 through 4 (of 4 total)
  • You can configure the details of an external SMTP system into MailPoet in the “Send With” tab. If you use a secure port/protocol (SSL), instead of clear port 25, your hosting provider should not be able to block it, because they won’t know it’s SMTP.

    Then again, you would had to do the same thing with your SMTP plugin…

    Thread Starter jrcollins

    (@jrcollins)

    Hi, thanks for your reply although I’m not sure I understand. The SMTP plugin I’m using sends mail via my (A2hosting) hosting account’s SMTP server but I’m still having issues with mail not getting through. I tried setting up an external SMTP server with different port and security settings but couldn’t get it to work.

    On the A2hosting website it says, “You may want to use an external SMTP server (such as those provided by Google or Mandrill) to send e-mail messages from your A2 Hosting account.

    However, if you have one of the following hosting packages, you cannot use external SMTP servers to send e-mail…”

    • This reply was modified 7 years, 4 months ago by jrcollins.
    • This reply was modified 7 years, 4 months ago by jrcollins.

    Looks like you have a specific hosting issue, which is best discussed with your hosting provider Support in the first instance.

    Thread Starter jrcollins

    (@jrcollins)

    Yes, I might try again and see how it goes.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Using an SMTP plugin’ is closed to new replies.