• Resolved tores54

    (@tores54)


    Hello! There is a problem with using a plugin in the Savoy theme, everything works poorly. It is not possible to write a review as the window for uploading photos is loaded immediately, and there is no indication of file upload.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thank you for using CusRev.

    Please switch the theme to Storefront, a standard theme of WordPress and deactivate all plugins except CusRev, WooCommerce then check this issue again.

    Thread Starter tores54

    (@tores54)

    It works on the standard theme, but the question is to make your plugin work on the savoy theme.

    Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for your additional information.

    Savoy is a premium theme on Themeforest, I don’t find a free version to test the issue on my side. Since you paid for the theme, you can contact their support to get further assistance.

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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