Users Woo

Hey @maxiec,

Thank you for reaching out! When a new affiliate signs up for your affiliate program, we also create a user account for them on your site.

We do this so that we can leverage WordPress’ robust users system to allow affiliate to log into their account in the most safest way.

To help you manage these users more easily, besides WordPress’ default “subscriber” user role, we add the “affiliate” user role as well, as you noticed.

The “subscriber” role is added by your WordPress site by default when the new user account is created, while the “affiliate” user role is added by SliceWP, to help you distinguish affiliate users from other user roles.

I highly recommend you to continue with both user roles, as if you ever decide to abandon SliceWP, you may face issues, as the “affiliate” role may be removed from these users. If these users don’t have a “subscriber” or any other role, you can end up with broken user accounts.

If you don’t want new user account to have the “subscriber” role, but another one, you can change the default user role from your WordPress admin area > Settings > General > New User Default Role.

Thank you and best wishes,

Mihai

thanks… very clear. another detail… currently the plugin registers me as a customer / affiliate, how do I get subscriber / affiliate?. I have a product store in woocommerce

Hey @maxiec,

This happens when you have the “Auto Register Affiliates” option enabled from SliceWP > Settings > General (tab) > General Settings (section).

When a new customer purchases from your WooCommerce store and they create an account, instead of the “subscriber” role, the “customer” role is added to their account.

With SliceWP’s “Auto Register Affiliates” feature, when a new user account is being created, the plugin also registers the user as an affiliate, which adds the “affiliate” role to the user.

When combining the two, new user accounts will have both the “customer” and “affiliate” user role.

Thank you and best wishes,

Mihai

If a customer buys or creates accounts in woo classified him as a customer/affiliate, it’s clear.

Those who only register with the SLicewp form should have the Subscriber/affiliate user, right?

Why doesn’t it do that to me if I have disabled the automatic registration option?

IMG https://ibb.co/bNpTHT0

Hey @maxiec,

Can you please double check the default user role from your WordPress admin area > Settings > General > New User Default Role?

If this is set to “customer”, then all new user accounts will be set to “customer”. If this is set to “subscriber”, then all new user accounts will be “subscriber”.

SliceWP adds the “affiliate” role in addition to your website’s default user role.

Thank you and best wishes,

Mihai

I’ll check it out, thanks