Users sending mail with none existing email

  • Resolved SonicxXx

    (@sonicxxx)


    5 years, 5 months ago

    Hi, This is an huge problem, users are sending mails with none existing emails. With that way I don’t know who is the sender and how I can contact them back.

Viewing 1 replies (of 1 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @sonicxxx,

    A possible option you can consider is to enable the Email Confirmation option in the form builder. This requires that users type the same email address twice, and in doing so helps them to check for errors.

    Additionally, we have an email typo detection feature that checks for possible email domain typo errors (such as gmal.com instead of gmail.com), and displays suggested changes. You might want to check that you have the latest version of WPForm Lite installed (our latest version is 1.5.5.1) to be able to make use of this feature.

    Hope this helps ??

Viewing 1 replies (of 1 total)
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