• Resolved johntconnor

    (@johntconnor)


    When a user logs in, the page refreshes and nothing else happens the first time. It works the second time though.

    I tried disabling all plugins and even switching themes. No Luck.

    Any suggestions?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi,

    Thank you for writing to us.

    You can set redirection after login from RegistrationMagic > [RM_Login] dashboard > redirections > set after login redirect user to and save it.

    If you still continue to face the issue on setting the redirection, kindly create a support ticket by visiting this link since we may need some site specific information for troubleshooting.

    Plugin Contributor registrationmagic

    (@registrationmagic)

    Hello johntconnor (@johntconnor),

    My colleague may have misunderstood your problem. Looks like your issue is not related to redirection. This is something that hasn’t been reported before so we will need to have a closer look.

    Would you still kindly follow the link above to turn it into a private support ticket where we can request site specific information?

    Always happy to answer your questions.

    Thread Starter johntconnor

    (@johntconnor)

    I submitted my issue there but did not get a login to track my issue. When I attempted the password reset i t said my email wasn’t in the system.

    I can’t tell what’s going on…

    Thread Starter johntconnor

    (@johntconnor)

    I can’t tell is this is going to be resolved or not and I’m losing users. Should I just use a different plugin?

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi,

    We have reset your password and replied with our comment regarding this issue on our ticket system. Please check your email.

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi,

    Since we haven’t heard back from you, I am closing this ticket for now. If you still need help with this issue please let us know and we’ll be more than happy to assist you.

    I’m experiencing the same issue. User login rejected on first attempt but accepted on second attempt. Was this issue resolved? If so, how? Please post the answer here.

    PS: This is NOT an issue on Woocommerce Login or regular WordPress login page. Only on RegistrationMagic.

    PSS: I purchased the Premium version.

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi,

    Thank you for writing to us.

    Could you please deactivate other plugins except RegistrationMagic and check if you still face the same problem. If the issue still persists then we would require further details from your end to look into it. Kindly raise a support ticket here.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Users have to submit login form twice to login’ is closed to new replies.