Users getting locked out

  • Resolved CamZL1

    (@danishhaidri)


    5 years, 7 months ago

    A user with IP addr 217.165.62.116 has been locked out from signing in or using the password recovery form for the following reason: Used an invalid username ‘R… A…’ to try to sign in. The duration of the lockout is 4 hours.

    How and why is WF locking users out based on their names??? I have hidden the name here to protect the user identity but its a full name (first name & Last name). This is incredibly frustrating for the users who cannot even use their names??

    Is there a way of sending you a private message?

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