Users exceed the booking limit

  • Resolved jarkow95

    (@jarkow95)


    3 years, 3 months ago

    Recently, I noticed that users are somehow bypassing the capacity of service limitations. I’ve got my capacity set on 3, but it now happened 3 times that more people scheduled their bookings on a single slot. The plugin worked well during the past year, problem appeared recently. What could cause this behavior? Please, help, it’s urgent.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Please indicate the version number of the plugin installed at your website.

    Info about getting the version number:

    https://apphourbooking.dwbooster.com/customdownloads/plugin-version-number.png

    Thank you for using the plugin!

    Thread Starter jarkow95

    (@jarkow95)

    Hi,

    It’s version 1.3.05.

    Thread Starter jarkow95

    (@jarkow95)

    Hi,
    I did the update, so it’s now v. 1.3.14

    I’ll try to give some idea of the source of the problem. It seems that the problem occurs at the moment when, in a short period of time, it gets a request from the form. This situation happened again during the weekend – 4 bookings for service with capacity value of 3. Two of them were made at 0:01, the other two at 0:04.

    Moreover, between 0:00 and 1:00 we noticed peak traffic and that’s when bookings are made extra-curricular.

Viewing 3 replies - 1 through 3 (of 3 total)
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