Users can't login to their account from other computers. Woocoomerce

Hello,

I am using woo commerce with the latest version of the theme Divi. I recently updated my site to the new theme Divi. I have a wholesale page that I use the plugin “Groups” to only let certain users view the page. I can log into account that I create on my computer but the new user cannot login on the their computer. It is saying login failed. I have no idea what is going on. It is for every user type, subscriber, customer. It doesn’t work at all. Can someone please help me?

Here is my website

https://www.kristalizejewelry.com