Users can’t download invoices after update to woocommerce 3.0

  • Resolved oscardodo

    (@oscardodo)


    7 years, 10 months ago

    Hi Ewout and thanks a lot for you amazing plugin!
    I’ve installed latest woocommerce version (3.0.2) and your last update and everything is perfect but logged user now they can’t download its invoices on the order tab. The button is there as always but when they click on it, the system try to get the file but nothing happen and the homepage appears (the user is redirected to homepage)
    On the backoffice I can generate and get the invoices without any problem as always. It’s just a problem on the frontoffice.
    I think the problem may be due to a user permissions issue with the new version of woocommerce. But I’m not sure. Do you know something about this, or it’s only me?
    Do you know what can i do?

    Thank very much for your great job!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hi! I think this is a plugin conflict. I just tried the same thing on my own site with WC3.0.2 and didn’t have any problems downloading from the ‘My Account’ section. Can you try turning off other WooCommerce plugins to see if that resolves the issue (preferably not on the live site)?

    Thread Starter oscardodo

    (@oscardodo)

    Thank you very much Ewout for you reply.
    You are right. Your plugin is working fine… but the other ones that I have installed too. The problem was with my custom theme. I previously wrote a script at functions.php that it was avoiding your plugin worked properly.
    Thanks for you help.

    Plugin Contributor Ewout

    (@pomegranate)

    Glad to hear you found the issue ??

    Happy selling!
    Ewout

Viewing 3 replies - 1 through 3 (of 3 total)
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