Users can’t answer on private messages any more via the email notifications

  • Resolved mzconnect

    (@mzconnect)


    2 years, 10 months ago

    Hello together,

    we have installed WPS Hide Plugin (version 1.9.3) on our WP site which also used BuddyBoss. More detailed (yes we know that we are not on the latest versions): WP 5.7.5, BuddyBoss Platform 1.5.9.

    The issue we encounter is that when a user receives an email notification about a new private message e.g. from other users, after clicking on “answer” in this email, he receives an arror messgae saying “too many redirects”. When deactivating the Plugin, it works and the error message doesn’t come up.`

    Hope someone has or had the same issue and a solution for this.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support MaximeWPS

    (@seinomedia)

    Hello,

    Thanks for using WPS Hide Login.

    I think WPS Hide Login isn’t suitable with Buddyboss. You should contact Buddyboss to understand how it works.

    If a filter is required to make WPS Hide Login suitable with Buddyboss, they can tell you which one we’ll have to include and we’ll do that in the next release.

Viewing 1 replies (of 1 total)
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