Users cannot upload images (Cropper does not open)

  • Hello

    Unfortunately our users can no longer upload images (profile and cover)

    The console shows me the following:


    GET https://www.tattoo-lifestyle-leipzig.de/wp-content/uploads/ultimatemember/760/profile_photo_temp.png?1728293088527 403 (Forbidden)
    value @ cropper.min.js?ver=1.6.1:10
    value @ cropper.min.js?ver=1.6.1:10
    n @cropper.min.js?ver=1.6.1:10
    init @ common-frontend.min.js?ver=2.8.8:1
    um_modal_responsive @ um-functions.min.js?ver=2.8.8:1
    (anonymous) @ um-responsive.min.js?ver=2.8.8:1
    u @underscore.min.js?ver=1.13.4:2
    profile_photo_temp.png:1 
            
            
    GET https://www.tattoo-lifestyle-leipzig.de/wp-content/uploads/ultimatemember/760/profile_photo_temp.png?1728293088527 403 (Forbidden)
    image
    value @ cropper.min.js?ver=1.6.1:10
    i.checkOrientation.window.ArrayBuffer.lt.test.o.onprogress @ cropper.min.js?ver=1.6.1:10
    XMLHttpRequest.send
    value @ cropper.min.js?ver=1.6.1:10
    value @ cropper.min.js?ver=1.6.1:10
    n @cropper.min.js?ver=1.6.1:10
    init @ common-frontend.min.js?ver=2.8.8:1
    um_modal_responsive @ um-functions.min.js?ver=2.8.8:1
    (anonymous) @ um-responsive.min.js?ver=2.8.8:1
    u @underscore.min.js?ver=1.13.4:2

    How can I fix this?

    kind regards
    Adrian

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @pixlpanther

    Please check permission to directory “uploads/ultimatemember” in your server. Additionally, do you have any plugins installed to protect from file direct access or any security plugins?

    Thread Starter pixlpanther

    (@pixlpanther)

    Hello @aswingiri

    Permissions are ok, i can see the uploaded file in the directory but it doesnt apply on profile and the crop-function is not shown
    i dont use plugins for security. i used wordfence but its deactivated.

Viewing 2 replies - 1 through 2 (of 2 total)
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