users can not upload profile photo “undefined” error

  • Resolved danielafer

    (@danielafer)


    5 years, 9 months ago

    help, please, I’m using your membership plug-in and users can not upload profile photos or make posts in the activities section. Someone who has gone through the same and can say how I solve it? I have written a support several days ago and I have no answer for help please.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hi, @danielafer
    Thank you for contacting us regarding your question!
    Please provide us link where we can see this issue on your site.

    We’ll check what’s wrong and will try to fix the problem.
    Looking forward to help you.

    Thread Starter danielafer

    (@danielafer)

    A few days ago I wrote to the support and they never answered me, I do not know if I can put the link of my page here, since I am using the add-on in a site only for adults +18.

    Plugin Author supsystic

    (@supsysticcom)

    Please write again.
    We haven’t received email from you.

    Thread Starter danielafer

    (@danielafer)

    How strange that my message has not arrived to the support maybe it was because I wrote from gmail, this time I did it from hotmail, please verify. I remain attentive to your answers, thank you.

    Thread Starter danielafer

    (@danielafer)

    Please, confirm if you received my message in your support email thank you.

    Plugin Author supsystic

    (@supsysticcom)

    We answered you in the ticket.
    Please do not duplicate requests further and wait for a response in the ticket.

Viewing 6 replies - 1 through 6 (of 6 total)
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