users can not upload image

Hi mtg1376,

Sorry that you ran into issues here!

Can you tell me a bit more?
– What version of WP are you running here?
– What exact version of AWPCP? (number, please)
– What browser are you using?
– What happens if you try a different browser?
– Have you tried a conflict test yet? Here is an article about how to test for theme and plugin conflicts with AWPCP, which may help pinpoint the issue: https://awpcp.com/forum/faq/how-to-test-for-plugintheme-conflicts/

Please let me know.

Hi there

My wp version is 4.7.2 and latest version of awpcp v3.7.3 works with Woodstock premium theme
I tried this issue in famous browsers and upload image work in Google Chrome and IE but Firefox, Microsoft Edge failed to upload

I install pure wp in localhost with only awpcp plugin but not working yet.

screen shot available in below : https://prnt.sc/e6vkny

upload button “Select Files” is disabled

thanks regard

• This reply was modified 8 years, 1 month ago by mtg1376.

Hi mtg1376,

Hmmm. So, when you say this:

I install pure wp in localhost with only awpcp plugin but not working yet.

Did you switch to a default theme as well as just running AWPCP? Something like TwentySixteen? That’s important to test BOTH at the same time. It could be coming from the theme.

Also, does the “drag and drop” work but not the button?

If that doesn’t work, contact us here: https://awpcp.com/contact/ with a link to this forum thread so we can continue this discussion offline.

Please let me know.

Hi,

I tried this issue in wp original twenty seventeen theme but not
working again );

some points may help:
1. there isn’t any error in browser console
2.this issue is for Firefox and Edge, It works perfect with chrome and
IE
3.I install a custom language, no deference in result

thanks

OK–I got your email on this. We’ll continue the conversation there to avoid confusion.