Users are not receiving mail after account is approved

All other email are sent. I have tried wordpress server, smtp server and php mailer. All works. Except that the email “manual user activation” is never sent. It is enabled under “email notifications”.

Hello,

I have checked the Manual User activation email notification by setting the “Manual approve by admin” option from ARMember -> General Settings page for the “New user approval” dropdown and after checking the signup then I received the “Manual User Activation” email notification. So, the issue not found.

Can you please provide more information about using which form you are trying to register and not receiving email notifications so I can check accordingly.

Thanks

Hei.

We have the same settings. When the user is manuelly approved the user dont get an notification email that the account is approved.

Here is the form. I will let you know when I have approved your registered account.

https://www.temporary-url.com/1CC05

I see there is a new version out, is the issue fixed in this release?

Edit: New version did not fix the bug

You have marked this as solved but it is not solved. Could you please reply?

Use this temp url, register an account and I will approve it. See for yourself no email is sent to customer after approved.

https://www.temporary-url.com/0F39

Your account have been approved armembertest

armembertest your account is now deleted.

Hello,

I have checked at our local server and there is no issue found. But please make sure that you are activating the member from the ARMember -> Manage Members page at “change Status” action button you will able to send email notification checkbox keep ON.

Thanks

Hello.

There is no email notification checkbox under Armember – manage members page at “change status”

I see it now,

The checkbox should also be available under “edit member”. Because I have to edit their membership number etc before approving their accounts.

Hello,

Yes, currently emails will be sent from the Manage member page. But I am passing this as a suggestion to the core team and if they find it useful then this may be added in future releases.

Thanks