username/password error

  • Resolved nauticaltropical

    (@nauticaltropical)


    1 year, 10 months ago

    We have customers registering to be able to see our wholesale pricing. They register with a username and password but after we approve them they cant log in It says error username/password not valid. Even if they reset the password same thing. Any idea on the cause and remedy?

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  • Plugin Support Mirza Hamza

    (@hamza1010)

    Hi @nauticaltropical,

    Thanks for contacting us,

    I hope you are doing well, To escalate your case, please create a ticket on our official website so that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thanks & Regards

    WP Experts Support Team

Viewing 1 replies (of 1 total)
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