Username of inactive user gets changed to “Comeback” when email is sent

Just realised I was mistaken – I had several users so created a new user with a username called “Comeback” to test this pluign so I know which user to look out for, so it was my fault, the plugin doesn’t change names at all. This plugin currently works fine with WordPress 6.5.5, so I will close this thread now. It actually keeps sending emails a few days afterwards too which is great which makes me wonder if it is possible to customise the subsequent emails eg first email says “come back, if you don’t your account will be deleted” and the subsequent email would say “you have remained inactive for ___, your account will now be deleted”.

good to hear that. Unfortunately, there’s no option to detect the first & the subsequent emails.

Thank you for replying, I thought this plugin was abandoned, so I am glad you wrote back. I am very, very sorry for causing any confusion with my initial post, that was really my fault. I had to wait several days to pass to test whether the plugin works or not and that is how I figured out it was my fault, I am very sorry for that. It is a great plugin and I hope it never gets removed, it’s the only one of its kind available that I am aware of, thank you very much.

On a slightly different topic, I noticed that for users who do not log in even after getting the email asking them to come back, will still get emails (my test users have received abour 2 or three emails over the course of about 10 days). If we cannot edit the contents of the subsequent, can we at least limit the subsequent email quantities? If I have many inactive users and each user gets subsequent emails perpetually, then that uses a lot of emails from my SMTP service.

Thank you.

unforunately, there’s no option for that as well. Similar issue https://github.com/sanzeeb3/come-back/issues/6

maybe you can check the comment there in the source code and adjust wherever you want.

Thank you, I will test it.

May I ask, there is no option to change the contents of the recurring email, right? The recurring emails are the same as the first email sent, is that correct? Like, make the first email say “you have not logged in for 30 days” and then the second email say “you have not logged in for 60 days, please do so or your account will be deleted”?

Also I noticed the comments in the github link said “Come Back email is already sent. Send it again after 30 days, if the user do not log in again after the email is sent.” In this example, is the 30 days after the last email (ie the user has now been logged out a total of 2 x 30 days = 60 days) or is it at least 30 days after their last log in, but the number does not get updated? (eg maybe the recurring emails send every 3 days after the person has been logged out for at least 30 days, no matter if the person has been logged out for 31, 35, or 40 days).

Thank you