Username not displayed

Hi @tsubakuma,

Could you please share more details on where exactly the Username is not displayed for you with our
Print Invoice & Delivery Notes for WooCommerce plugin?

It would be great if you could share screenshots or an example of the username you are referring to, which was displayed for you before but is not displayed now. This will help us understand it better and can assist you effectively.

I will look forward to your response.

Thank you. @priyankajagtap san

This is the user name displayed under each billing and shipping address.
It no longer appears after updating the latest version of WooCommerce.

Hi @tsubakuma,

Thank you for your reply.

I tried to replicate this issue on our end but I am unable to replicate the same. I am able to see the customer name on the invoice, receipt, and delivery notes with both the Simple and Default templates of our plugin. Below I am sharing the screenshots for your reference.
With Simple template: https://app.screencast.com/Z8BpL3VEnW1ja
With Default template: https://app.screencast.com/Cmdi28I94T3Eq

I am using the latest version 9.7.0 of WooCommerce and v5.4.1 of the Print Invoice & Delivery Notes for WooCommerce plugin. The PHP version 8.3.8 and the WordPress v6.7.2 are present on my site. Could you please confirm if you have the same configuration or a different one?

Looking forward to your response.

Hello, priyankajagtap san

Thank you for contacting us immediately.
Report on configuration.
In conclusion, we did not reach a solution this time.

?WooCommerce：9.7.0
?Print Invoice & Delivery Notes for WooCommerce：5.4.1
?PHP：8.2.22　*Latest version recommended by rental server company

I thought it was very rude, but just to be safe, I installed the following plugin, but the customer name was also not displayed.
PDF Invoices & Packing Slips for WooCommerce

I don’t understand the cause at all. . .

Hi @tsubakuma,

I understand your concern. This is strange that such an issue appears only on your website.

Could you please drop us an email at ‘support at tychesoftwares dot com’ regarding this? So we can discuss this in detail there and assist you in a better way.